Savannah Sunset Front Desk Agent

NYC, NY, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $20.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

Job Description

Six Flags is a renowned amusement park and entertainment company, widely recognized for offering thrilling rides, engaging attractions, and exceptional guest experiences. As a leader in the theme park industry, Six Flags dedicates itself to providing a safe, fun, and memorable environment for families and visitors of all ages. The company operates numerous parks across North America, each emphasizing entertainment, hospitality, and superior guest service standards. Working at Six Flags means becoming part of a dynamic team that values innovation, teamwork, and guest satisfaction. The company is committed to maintaining a work environment where employees can grow professionally while delivering... Show More

Job Requirements

18 years or older
general computer knowledge
ability to work in all weather conditions
must be a friendly, outgoing "people" person with a good attitude and smile
must be comfortable answering and transferring calls
ability to multi-task and work in a fast-paced environment
ability to remain calm and professional in all situations
must be able to work mornings, nights, weekends, holidays, and other shifts as necessary

Job Qualifications

18 years or older
general computer knowledge
experience in Microsoft Office (Word, Excel, Outlook)
ability to work in all weather conditions
friendly and outgoing personality
previous experience working with the public in a service industry preferred
comfortable answering and transferring calls
knowledge of hotel property and safari offerings
ability to multi-task and work in a fast-paced environment
ability to remain calm and professional in all situations
knowledge of hotel, theme park, water park, and safari hours of operation and offerings
availability to work mornings, nights, weekends, holidays, and other shifts as necessary
drivers license preferred
knowledge of Opera software preferred
possess organizational skills and attention to detail

Job Duties

Courteously welcome all guests and provide excellent service to ensure guest satisfaction
respond to or channel guest requests or complaints to the proper department or manager
handle guest billing in a responsible and professional manner
use problem-solving skills to handle guest issues, questions, or concerns professionally
communicate with other departments to address guest requests and concerns
provide guests with detailed property information before their arrival
operate the Front Desk property management system (Opera) to manage reservations, stay details, and billing
check-in guests and establish credit while giving accurate information
properly create and distribute room and staff keys
handle phone calls from in-house guests and public
ensure transportation needs are met for shuttling and check-ins/outs
adhere to house rules, departmental policies, and safety standards
communicate clearly with guests and management
assist other departments such as transportation or housekeeping as needed
create customized itineraries for guests

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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