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SALES MANAGER- TOWNEPLACE SUITES CORPUS CHRISTI PORTLAND TEXAS

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $36,400.00 - $78,000.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Dental Insurance
Disability insurance
Employee assistance program
Health Insurance
Health savings account
Life insurance
Marriott employee discount
Paid Time Off
Parental leave
Professional development assistance
Retirement Plan

Job Description

Our esteemed hotel is a prominent player in the hospitality industry, recognized for its commitment to excellence and outstanding guest experiences. As part of the Marriott brand, the hotel prides itself on delivering top-tier services, ensuring guests receive unparalleled hospitality whether visiting for business or leisure. With extensive facilities including luxurious accommodations, banquet spaces, and meeting rooms, the hotel caters to a diverse clientele ranging from corporate groups to social events and conventions. The work environment is dynamic, fast-paced, and driven by a culture of professionalism and strong teamwork. Our dedication to fostering employee growth and a supportive workplace ambiance makes us a sought-after employer in the hospitality sector.

We are currently seeking a highly motivated and results-oriented Sales Executive to join our sales team. This role is pivotal in establishing and expanding our client base, which includes organizations, associations, social groups, and corporate businesses. The Sales Executive will be responsible for both inside and outside sales efforts to secure bookings and ensure that sales expectations are met or exceeded. This position requires a strategic balance of administrative planning and proactive sales execution, typically allocating 25% of time to strategic tasks and 75% to tactical sales activities.

The ideal candidate will conduct property tours, answer client inquiries, negotiate contracts within approved guidelines, and maintain robust relationships with key clients to foster group and convention business. Accurate documentation of sales activities using Sales Pro software and forecasting bookings and cancellations are critical components of the role. Active participation in networking events, industry groups, and collaboration with the food and beverage team ensures a comprehensive approach to client service and event success. The Sales Executive also supports the Director of Sales in implementing marketing plans and contributes to revenue management discussions.

This role demands a professional demeanor and strong communication skills, as well as the ability to respond promptly to guest needs and maintain a polished appearance. Flexibility to cover Manager on Duty shifts and collaborative engagement with multiple hotel departments underscore the importance of this position within the hotel's operational framework. By joining our team, you will play a key role in driving our business growth and client satisfaction, benefiting from thorough support, competitive benefits, and opportunities for professional development within the Marriott portfolio.

Job Requirements

  • high school diploma or equivalent
  • previous sales experience in hospitality or related industry preferred
  • strong communication and interpersonal skills
  • ability to manage time effectively and prioritize tasks
  • proficiency in sales software such as Sales Pro
  • flexible to work outside normal business hours as needed
  • ability to negotiate contracts and close sales
  • professional appearance and demeanor
  • valid driver's license for outside sales calls
  • ability to work independently and as part of a team

Job Qualifications

  • proven track record of meeting or exceeding sales targets
  • experience in hotel sales or event sales specifically
  • knowledge of the hospitality industry and sales processes
  • excellent negotiation and customer service skills
  • strong organizational and administrative abilities
  • ability to build and maintain client relationships
  • familiarity with marketing plans and sales strategies
  • ability to work under pressure and meet deadlines

Job Duties

  • establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales in order to secure business for the hotel
  • ensures that predetermined sales expectations are met or exceeded
  • manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time
  • conducts tours, answer questions for walk-in and call-in customers directing them to other sales staff members if appropriate
  • develops and maintains relationships with key clients in order to produce group and/or convention business
  • documents all sales activities into Sales Pro in a timely and accurate manner
  • negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines
  • confirms agreements in writing and forwards document to client and affected hotel departments
  • conducts tours of the hotel and banquet facilities
  • entertains qualified potential clients in accordance with company and property policies and procedures
  • forecasts and accurately records all bookings and cancellations
  • assists the Director of Sales with the implementation and achievement of the Sales Marketing plan
  • actively participates in various industry networking groups
  • actively participates in weekly Revenue calls
  • spends a majority of time each week away from hotel conducting outside Sales calls and Sales Blitzes
  • provides administrative support to the Sales team/office
  • meets with F&B staff daily to review catering summary if applicable
  • responds quickly to guest requests in a friendly manner
  • follows up to ensure guest satisfaction
  • maintains a professional image at all times through appearance and dress
  • meets with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business
  • follows company policies and procedures and is able to effectively communicate them to subordinates
  • fulfills Manager on Duty shifts

Job Criteria

Experience

Mid Level (3-7 years)


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