Sales Assistant

NYC, NY, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Range $23.00 - $25.50

Work Schedule

Standard Hours

Flexible

Job Description

A prestigious luxury hospitality management company headquartered in Japan is currently seeking a motivated Sales Assistant/Reservation Agent to join its New York office located in the heart of Midtown, Manhattan. This globally recognized company excels in delivering exceptional guest experiences through its commitment to quality service and attention to detail. By operating with a keen understanding of the luxury hospitality industry, this firm offers carefully curated experiences that cater to discerning clientele and uphold the highest standards of excellence.

This opportunity is a temporary role with the potential to convert into a direct-hire position in the future, allowing candi... Show More

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Basic computer skills including Microsoft Office
Strong communication skills in English
Ability to multitask and manage time effectively
Availability to work onsite during training period
Flexibility to work hybrid schedule post-training

Job Qualifications

Ability to communicate professionally in English, including handling visitors, phone calls, and email correspondence
Willingness to support a wide range of administrative and operational tasks in a flexible manner
Basic proficiency in Microsoft Word, Excel, and PowerPoint
Organized and detail-oriented
Customer service-minded with strong communication skills
Able to multitask and work effectively in a team-oriented environment
Interested in hospitality, guest services, and office support functions

Job Duties

Handle inbound phone calls and email inquiries in a professional and timely manner
Manage guest room reservations, prepare reservation confirmations, and send confirmation details to guests
Coordinate closely with the reservations team to ensure accurate communication and smooth information flow
Process reservations for hotel facilities, including dining and other on-site services
Liaise with concierge and other internal teams to support guest arrangements and special requests related to their stay
Communicate with the Japan headquarters, including sales and marketing teams, to share relevant updates and information
Prepare internal materials such as client lists, sales performance reports, and other supporting documents
Assist with expense-related administrative tasks
Support travel arrangement preparation for business trips
Provide general administrative and office support to help ensure efficient daily operations
Support business development efforts through phone outreach, email communication, and participation in events alongside senior leadership when needed

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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