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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,975.00 - $103,475.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Tuition Reimbursement
Paid Time Off
Job Description
New Balance is a globally recognized leader in the athletic footwear and apparel industry, with a rich heritage dating back to 1906. Known for its commitment to quality craftsmanship, innovation, and empowering individuals through sport, New Balance has established itself as a trusted brand that fosters positive change in communities worldwide. The company is deeply rooted in values of integrity, teamwork, and customer satisfaction, creating a welcoming and inclusive culture where associates feel respected and inspired to excel. New Balance emphasizes a fearless approach to innovation, continuously challenging conventions and pushing boundaries to shape the future of the sporting world.... Show More
Job Requirements
- Must be 18 years of age or older
- 3 to 6 years store management experience
- bachelor of arts in Business Administration or related field preferred
- proficiency with POS systems and Microsoft Office
- experience in developing staff through coaching and counseling
- knowledge of retail operations such as sales, customer service, merchandising, inventory control, budgeting, and loss prevention
- willingness to work a flexible schedule, including weekends and holidays
- physical ability to lift 4 lbs constantly, 8 lbs occasionally, kneel or squat frequently, move boxes up to 50 lbs with assistance, stand for extended periods, and climb ladders and stairs as needed
Job Qualifications
- Bachelor of arts in Business Administration or related field preferred
- 3 to 6 years of store management experience
- proficiency with POS systems and Microsoft Office
- understanding of staff development through coaching and counseling
- knowledge of retail operations including sales, customer service, merchandising, inventory control, store budgeting, and loss prevention
Job Duties
- Create and maintain a total customer satisfaction culture by ensuring your team is fully trained on the NB Guest service model
- set the store's strategic direction to reach sales and budget goals
- hire and develop staff by taking ownership of their growth
- innovate to boost store traffic and meet financial targets
- execute weekly and monthly business rhythms to ensure smooth store operations
- uphold visual merchandising standards to keep the store looking fresh
- coordinate volunteer opportunities to enhance community brand presence
- analyze market trends with the District Manager to drive sales
- maintain positive employee relations and communication throughout the store
- communicate with the District Manager on coaching strategy and conflict resolution
- conduct regular employee performance reviews
- promote and enforce safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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