Retail Store Manager

New Balance is a globally recognized leader in the athletic footwear and apparel industry, with a rich heritage dating back to 1906. Known for its commitment to quality craftsmanship, innovation, and empowering individuals through sport, New Balance has established itself as a trusted brand that fosters positive change in communities worldwide. The company is deeply rooted in values of integrity, teamwork, and customer satisfaction, creating a welcoming and inclusive culture where associates feel respected and inspired to excel. New Balance emphasizes a fearless approach to innovation, continuously challenging conventions and pushing boundaries to shape the future of the sporting world. The brand not only stands out for its products but also for its dedication to community involvement and employee development, setting high standards for workplace culture and social responsibility.

The role of Retail Store Manager at New Balance is pivotal to the company's ongoing success and retail operations. This leadership position is responsible for overseeing the daily management of store staff, operations, and visual presentation to ensure an exceptional shopping experience that aligns with New Balance's core values. Retail Store Managers inspire their teams by fostering a culture centered on "Total Customer Satisfaction," ensuring every employee is fully trained on the New Balance Guest service model. The manager will set strategic goals for the store, driving sales growth and operational excellence while maintaining a strong commitment to customer service and brand representation.

In addition to managing store performance and financial results, the Retail Store Manager is tasked with recruiting and developing a high-performing team. This includes hiring the right talent, providing coaching, conducting employee performance reviews, and creating a positive work environment that promotes open communication and employee engagement. The manager will also play an active role in community outreach by coordinating volunteer opportunities that enhance the brand's presence locally.

Operational responsibilities extend to maintaining the store's visual merchandising standards, executing weekly and monthly business tasks to ensure smooth store functions, and collaborating with district management to analyze market trends and refine sales strategies. Safety protocols are strictly observed to ensure a secure environment for both employees and customers. For this role, a flexible schedule is essential, including availability to work weekends and holidays, reflecting the dynamic nature of retail business hours.

Located specifically at the Broadway Plaza in California, this Retail Store Manager position offers a competitive annual salary range from $68,975 to $103,475, depending on experience and other factors. The company also provides a comprehensive benefits package, underscoring its commitment to employee well-being and professional development.