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Retail Assistant Store Manager (Walnut St., Philadelphia)

Job Overview

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Compensation

Hourly
Range $21.30 - $31.95
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Online learning and development courses
Tuition Reimbursement
Student loan support
Mentorship programs
Lifestyle reimbursement
vacation
Paid holidays
Parental leave
associate discount

Job Description

New Balance, established in 1906, is a renowned global footwear and apparel company that empowers individuals through sport and craftsmanship. With a dedication to innovation and a commitment to challenging conventions, New Balance has cultivated a rich heritage of quality, integrity, and teamwork that shapes the brand's identity worldwide. The company is widely recognized not only for its high-quality athletic shoes but also for its positive influence within communities, promoting health, wellness, and inclusivity. As a vibrant part of the retail industry, New Balance fosters a welcoming and respectful workplace culture where creativity and bold action drive the future of sport and lifestyle apparel. The company is committed to ensuring every associate feels valued and inspired to contribute to meaningful change both inside and outside the organization.

The role of the Retail Assistant Store Manager at New Balance is critical in supporting the overall success of the retail store. This position works closely with the Store Manager to achieve sales targets and operational goals while upholding the brand's core values of integrity, teamwork, and total customer satisfaction. The Assistant Store Manager (ASM) contributes significantly by hiring, training, and developing store staff, creating a dynamic team environment that strives for excellence in customer service and store performance. When the Store Manager is unavailable, the ASM takes the lead by managing the store’s daily operations to ensure seamless business continuity. This leadership role is an excellent opportunity for individuals interested in retail management to grow their career within a prestigious and community-focused organization. The ASM is also involved in executing strategic sales plans developed in collaboration with district leadership, further enhancing store profitability and customer experience. Additionally, the ASM helps coordinate community engagement initiatives and volunteer programs, reinforcing the company’s dedication to making a positive impact locally. The position requires flexibility in scheduling to meet the demands of a high-volume retail environment, including weekend and holiday shifts. Physically, the role involves performing various tasks such as lifting products, standing for extended periods, and occasional climbing or squatting. The compensation for this role in Philadelphia II, PA, ranges hourly from $21.30 to $31.95, based on relevant experience and other factors, making it a competitive opportunity within the retail sector. Besides monetary rewards, New Balance offers a comprehensive benefits package that supports the wellbeing and professional growth of its associates, reflecting its culture of care and respect for the workforce.

Job Requirements

  • must be 18 years of age or older
  • 2 years retail experience
  • b.a. in business administration or related field preferred
  • proficiency with pos systems and microsoft office
  • knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
  • demonstrated ability to lead and be part of a team
  • willingness to work flexible schedule including weekends and holidays
  • ability to lift 4 lbs constantly, lift max 8 lbs occasionally, kneel or squat frequently, move boxes up to 50 lbs with assistance, stand for extended periods, climb ladders occasionally, frequently climb and descend stairs

Job Qualifications

  • b.a. in business administration or related field preferred
  • 2 years retail experience
  • proficiency with pos systems and microsoft office
  • knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
  • demonstrated leadership ability
  • willing to work flexible schedule

Job Duties

  • create and maintain a total customer satisfaction culture
  • help store manager hit financial marks and operational objectives
  • collaborate with store manager and district manager to execute strategic sales plans
  • coach and develop staff
  • coordinate volunteer opportunities to build brand community presence
  • assist with processing payroll and scheduling
  • lead team in store manager's absence

Job Criteria

Experience

Mid Level (3-7 years)


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