Shake Shack logo

Restaurant Shift Manager

Job Overview

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Employment Type

Hourly
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Work Schedule

Standard Hours
Day Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Sick Time
Paid parental leave
Employer assistance program
Commuter Benefits
meal discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack is a leading hospitality company that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table, Shake Shack has grown into one of the fastest-growing hospitality brands dedicated to crafting unforgettable experiences for its guests. With roots in fine dining and a strong commitment to community giving, Shake Shack combines high-quality food with exceptional hospitality. The company prides itself on fostering a positive work environment that aligns with its core mission to "Stand For Something Good." By putting people first, Shake Shack empowers its employees through robust training, hands-on mentorship, and significant growth opportunities within a fun and inclusive culture.

The role open at Shake Shack is designed for those passionate about leading and supporting a dedicated team in a fast-paced restaurant setting. The position involves managing the flow of service during shifts, ensuring safety, cleanliness, quality, and speed are maintained at the highest levels. The individual will play a critical role in building and leading high-performing teams of hourly team members and may have responsibilities extending to operational support functions, including purchasing, receiving, and inventory management. Additionally, the position involves participating in applicant interviews and assisting with employee relations, making it central to maintaining a productive and positive workplace environment. This leadership-focused position presents an excellent opportunity for those with restaurant management experience eager to foster career development and contribute directly to the company's ongoing success and its commitment to doing the right thing for the community and guests alike.

Job Requirements

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly team members
  • Assist with operational support functions such as purchasing, receiving, and inventory
  • Participate in applicant interviews
  • Assist with employee relations

Job Criteria

Experience

Mid Level (3-7 years)


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