Restaurant Server

W Hotels, a part of Marriott International, is a luxury lifestyle hotel brand known for its innovative approach to hospitality and its commitment to providing unique, memorable guest experiences. Located in Dallas, Texas, the W Hotel at 2440 Victory Park Ln stands as an iconic destination blending modern luxury with vibrant culture. Marriott International is a global leader in the hotel industry, dedicated to creating inclusive work environments that celebrate diversity and promote equal opportunities for all employees. This commitment fosters a welcoming workplace where employees from varied backgrounds and experiences are valued and encouraged to grow.

The role of a Guest Service Expert at W Hotels goes far beyond the traditional food and beverage service. This full-time, non-management position is designed for individuals enthusiastic about creating memorable guest experiences through proactive and personalized service. Guest Service Experts are responsible for initiating a broad range of services aimed at enhancing guest satisfaction. Their duties include setting up tables, communicating with the kitchen staff, engaging with guests through attentive service, and maintaining cleanliness in both work and storage areas. The role requires physical activity, such as standing, walking for extended periods, moving objects under 50 pounds without assistance, and performing various physical motions like bending, twisting, and reaching.

In this position, Guest Service Experts contribute significantly to the overall guest experience by ensuring smooth transactions and attentive hospitality. They are trained to uphold company standards for a safe workplace, quality service, professional appearance, and effective communication. The dynamic environment calls for employees who can read and verify menu information accurately and fulfill a variety of reasonable tasks required by the hotel’s operations. This role offers an excellent opportunity to be part of a globally recognized brand that values innovation, cultural fusion, and a spirit of curiosity. Joining W Hotels means becoming part of an incredible global team that supports personal and professional growth, enabling individuals to reach their best potential while contributing to the vibrant luxury hospitality scene.