Restaurant Operations Manager

San Marcos, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

employee discount

Retirement Plan

Training and Development

performance bonuses

Job Description

Jack in the Box, operated by an independent franchisee, is a well-known fast-food restaurant brand that has built a strong reputation for delivering quality food and excellent customer service. This particular franchisee handles all employment and operational matters autonomously, ensuring that each restaurant functions efficiently and meets high standards of service and profitability. With a focus on a positive work environment and excellent food quality, the restaurant prides itself on creating a culture of development and continuous improvement for both employees and customers alike. As part of this franchise, employees can expect to work in a dynamic, fast-paced environment that values teamwork, leadership, and customer satisfaction.

The Restaurant Operations Manager role at this Jack in the Box unit is a critical leadership position responsible for the day-to-day management and strategic oversight of the restaurant. This full-time position involves making key decisions that impact the restaurant's operation, driving sales growth, maximizing profits, and ensuring compliance with all brand standards and regulatory requirements. The manager plays a pivotal role in developing and mentoring the team to deliver exceptional service both internally to employees and externally to customers. By fostering a positive workplace culture, managing financial performance, and maintaining food quality and safety, the Restaurant Operations Manager ensures the restaurant meets its operational and financial goals. This role requires regular and punctual attendance and a hands-on approach to leadership to inspire and guide the team effectively. The position also offers excellent benefits, making it an attractive opportunity for experienced managers looking to lead within a reputable franchise environment.

Job Requirements

minimum of 3 years experience managing a service-oriented concept with full p&l responsibility
ability to stand and walk approximately 85-95% of the shift
must be servsafe certified
excellent interpersonal skills
self-starter who takes initiative and accepts responsibility
knowledge of recruitment, interviewing, and selection processes for management candidates
proficient in financial management with a proven track record of financial success
strong organizational and planning skills

Job Qualifications

minimum of 3 years experience managing a service-oriented concept with full p&l responsibility
ability to stand and walk approximately 85-95% of the shift
must be servsafe certified
excellent interpersonal skills
self-starter who takes initiative and accepts responsibility
knowledge of recruitment, interviewing, and selection processes for management candidates
proficient in financial management with a proven track record of financial success
strong organizational and planning skills

Job Duties

oversee daily restaurant operations
make key management decisions
ensure effective execution of the Service Profit Chain and Brand Promise
develop team to deliver outstanding internal and external service
drive restaurant sales and profits
maintain compliance with policies, procedures, and regulatory requirements
foster a positive workplace culture
provide training, coaching, and development to staff
ensure food quality and safety
handle business management tasks such as staffing, scheduling, and financial monitoring