Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,500.00 - $88,400.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with up to 4% company match
Annual performance bonus
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Friends-and-family discounts at many of our hotels and resorts
Job Description
Delaware North Sportservice is a prominent player in the hospitality and food service industry, operating in one of the most iconic sports and entertainment venues in New England — the TD Garden in Boston, Massachusetts. Founded in 1915, Delaware North is a globally recognized, family-owned company with over 100 years of history and a diverse portfolio that includes hotels, casinos, national parks, sports venues, and many other entertainment properties. The company prides itself on delivering exceptional guest experiences, maintaining high standards of service, and fostering a supportive environment for its employees. TD Garden, which Delaware North owns and operates, is... Show More
Job Requirements
- Bachelor's degree in hospitality management business or a related field preferred
- Minimum of 2 years of restaurant management experience in a similar upscale dining environment
- Previous experience with new restaurant operations including training motivating and implementing systems policies and procedures
- ServSafe Food Safety Handler and ServSafe Alcohol certifications required
- Strong financial acumen including experience with P&Ls budgeting and inventory management
- Proficiency in Microsoft Office Suite and point-of-sale systems
Job Qualifications
- Bachelor's degree in hospitality management business or a related field preferred
- Minimum of 2 years of restaurant management experience in a similar upscale dining environment
- Previous experience with new restaurant operations including training motivating and implementing systems policies and procedures
- ServSafe Food Safety Handler and ServSafe Alcohol certifications required
- Strong financial acumen including experience with P&Ls budgeting and inventory management
- Proficiency in Microsoft Office Suite and point-of-sale systems
- Experience managing large-scale restaurants is a plus
Job Duties
- Partner with the Restaurant General Manager to coordinate all restaurant operations ensuring top-tier service and efficiency
- Collaborate with the culinary team to ensure timing presentation and guest satisfaction
- Lead and support team training coaching and performance feedback
- Ensure policies and procedures are upheld providing leadership that inspires exemplary guest service
- Foster a culture of positive guest relations by addressing concerns proactively and professionally
- Assist with administrative duties including ordering supplies inventory management and financial oversight
Job Location
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