Restaurant Manager

Quality Brand Group LLC is a multi-store franchisee operator of Dunkin' located across Arizona, Colorado, Florida, Nevada, and Texas. As part of the well-known Dunkin' brand, Quality Brand Group is committed to providing a superior customer experience while fostering a supportive and respectful work environment. The company emphasizes personal growth opportunities and continuous training for its team members, striving to create an energized and passionate workforce that delivers memorable guest experiences every day, one guest at a time. The establishment prides itself on promoting a friendly and inclusive atmosphere where every team member and guest is treated with dignity and respect. This strong culture and dedication to quality service contribute to the company’s reputation as a successful employer and a leading franchise within the food service industry.

The Restaurant Manager role at Quality Brand Group LLC entails a critical leadership position responsible for the overall operation, success, and management of a Dunkin' store location. This full-time role commands a comprehensive oversight of recruitment, training, and development of team members while ensuring that all operational standards, including quality service and cleanliness, are rigorously maintained. The Restaurant Manager will set and achieve sales and profitability goals for the store, effectively managing all financial aspects and accountable for the full profit and loss statement as if they owned the store.

Additionally, the Restaurant Manager is expected to demonstrate strong leadership and decision-making capabilities, staying constantly engaged with both customers and employees to anticipate and meet their needs. This role involves direct supervision during assigned shifts, managing processes and people to maintain a high level of guest satisfaction and uphold product and service standards. Managing teams involves motivating, counseling, disciplining, promoting, or terminating employees based on performance and company policies. The Restaurant Manager also plays a pivotal role in enforcing food safety regulations, including maintaining required certifications such as Food Safety and Serve Safe.

Restaurant Managers must focus on operational excellence with a clear emphasis on 100 percent guest satisfaction. They will utilize effective communication and coaching skills to support team development, oversee purchasing, scheduling, sales, training, and physical facility maintenance. The role requires someone highly motivated and enthusiastic, capable of independent thinking and working with minimal supervision. Experience in the food service industry is necessary to thrive in this position. The physical demands of the job include the ability to lift 30 to 50 pounds and perform activities involving pushing, pulling, stretching, as well as continuous use of fingers and wrists.

At Quality Brand Group, a competitive salary is offered along with a monthly bonus program and employee meal discounts. Comprehensive medical, dental, vision, and prescription insurance plans are available with company contributions. Paid vacation further supports employee well-being. The Restaurant Manager position at Quality Brand Group LLC offers an exciting opportunity for passionate individuals seeking a leadership role in a dynamic, fast-paced restaurant environment where they can grow professionally and contribute to a thriving business.