Job Overview
Employment Type
Full-time
Benefits
competitive salary
monthly bonus program
Employee meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Job Description
Quality Brand Group LLC is a prominent multi-store franchisee operating a number of Dunkin' locations across various states including Arizona, Colorado, Florida, Nevada, and Texas. As an established franchisee of Dunkin', Quality Brand Group embodies the values and vision of this iconic brand while fostering a unique work environment that nurtures talent and promotes growth. The company prides itself on creating opportunities for personal and professional development, ensuring that every employee receives comprehensive training and empowerment to deliver a memorable guest experience consistently. Quality Brand Group emphasizes a culture of respect and dignity for all team members and guests alike, fostering a friendly and engaging atmosphere throughout all its locations. Joining Quality Brand Group means becoming part of a successful and energized team committed to excellence and continuous improvement.
The Restaurant Manager role at Quality Brand Group is a dynamic and pivotal position within the company. Responsible for administrating, directing, and overseeing the recruitment and development of team members, the Restaurant Manager ensures that each store operates under stringent operational standards related to quality, service, and cleanliness. This role holds accountability for the overall store performance including sales, profitability goals, and managing the full Profit and Loss (P&L) statement as if owning the location. The Restaurant Manager acts as a key leader, balancing operational responsibilities with people management to foster a productive and motivated team dedicated to providing excellent service.
On any given shift, the Restaurant Manager oversees the processes and personnel required to maintain a high standard of guest experience. This includes the direct management of store operations, product preparation adhering to quality expectations, staffing decisions such as hiring and disciplinary actions, and leadership development of shift leaders and assistant managers. The position demands a hands-on approach along with strategic insight to drive the store's success and ensure a welcoming environment where guests feel valued.
Successful Restaurant Managers possess strong communication skills, operational expertise, and a fervent passion for customer service. They are focused on achieving financial targets, implementing effective training programs, and maintaining all aspects of store maintenance. The role also involves continuous improvement efforts, keen attention to guest satisfaction, and the ability to lead by example in a fast-paced food service environment. Candidates must hold certifications in Food Safety and Serve Safe standards, reflecting a commitment to health and regulatory compliance.
Quality Brand Group offers competitive salary packages along with a monthly bonus program that rewards performance excellence. Employees also benefit from meal discounts, comprehensive medical, dental, vision, and prescription insurance plans with company contributions, and paid vacation time. This comprehensive benefits package underscores the company’s commitment to the well-being and satisfaction of its workforce, making this an attractive opportunity for aspiring and experienced restaurant managers looking to join a growing franchise with a strong community presence.
The Restaurant Manager role at Quality Brand Group is a dynamic and pivotal position within the company. Responsible for administrating, directing, and overseeing the recruitment and development of team members, the Restaurant Manager ensures that each store operates under stringent operational standards related to quality, service, and cleanliness. This role holds accountability for the overall store performance including sales, profitability goals, and managing the full Profit and Loss (P&L) statement as if owning the location. The Restaurant Manager acts as a key leader, balancing operational responsibilities with people management to foster a productive and motivated team dedicated to providing excellent service.
On any given shift, the Restaurant Manager oversees the processes and personnel required to maintain a high standard of guest experience. This includes the direct management of store operations, product preparation adhering to quality expectations, staffing decisions such as hiring and disciplinary actions, and leadership development of shift leaders and assistant managers. The position demands a hands-on approach along with strategic insight to drive the store's success and ensure a welcoming environment where guests feel valued.
Successful Restaurant Managers possess strong communication skills, operational expertise, and a fervent passion for customer service. They are focused on achieving financial targets, implementing effective training programs, and maintaining all aspects of store maintenance. The role also involves continuous improvement efforts, keen attention to guest satisfaction, and the ability to lead by example in a fast-paced food service environment. Candidates must hold certifications in Food Safety and Serve Safe standards, reflecting a commitment to health and regulatory compliance.
Quality Brand Group offers competitive salary packages along with a monthly bonus program that rewards performance excellence. Employees also benefit from meal discounts, comprehensive medical, dental, vision, and prescription insurance plans with company contributions, and paid vacation time. This comprehensive benefits package underscores the company’s commitment to the well-being and satisfaction of its workforce, making this an attractive opportunity for aspiring and experienced restaurant managers looking to join a growing franchise with a strong community presence.
Job Requirements
- Fluent in English speaking and reading
- Math and writing skills
- Restaurant, retail, or supervisory experience
- Physically and mentally capable of operating standard restaurant equipment
- Ability to lift 30 to 50 pounds
- Minimum age requirements as per job and legal standards
- Ability to perform motions such as pushing, pulling, stretching, and continuous use of fingers and wrists
Job Qualifications
- Experience in the food service industry
- Serve Safe Certification and knowledge of Food Safety standards
- Strong leadership and communication skills
- Ability to manage financial aspects including profit and loss
- Customer service oriented with a focus on guest satisfaction
- Ability to train, coach, and develop team members
- Problem solving and decision making skills
Job Duties
- Administer and oversee recruitment and development of team members
- Ensure implementation of operational standards for quality service and cleanliness
- Assist in setting and achieving sales and profitability goals
- Manage full P&L statement for the store
- Lead and motivate store team including shift leaders and assistant managers
- Manage day-to-day store operations during assigned shifts
- Ensure product preparation and service quality meet company standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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