
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Work Life Balance
Job Description
Brewing Brand is one of the largest franchisee owners in Florida, operating 100 Dunkin' locations across Central Florida and continuing to expand. As a significant franchisee within the Dunkin' network, Brewing Brand is committed to delivering exceptional guest experiences, maintaining high operational standards, and fostering a positive work environment for its employees. Their extensive footprint in the region reflects a strong market presence and a dedication to growth and excellence in the quick-service restaurant industry.
We are currently seeking a General Manager to oversee and lead one of our Dunkin' stores. This is not the typical restaurant grind; our General Managers enjoy early mornings with consistent schedules, offering a real work-life balance combined with the stability and growth opportunities provided by a strong Dunkin' franchise. The role is designed for a hands-on leader who understands the dynamics of quick-service restaurant operations, motivates teams effectively, and drives superior guest experiences without the burnout commonly associated with the industry.
As a General Manager at Brewing Brand, you will manage daily restaurant operations, ensuring compliance with Dunkin' standards, franchise policies, and all relevant laws. Leadership will be a key aspect of your role as you set the tone for your team, promote a guest-focused culture, and work towards achieving operational goals in a fast-paced environment. Predictable, early shifts and consistent work hours define the position, eliminating late nights and fostering a healthy work-life balance.
Your responsibilities will include leading team meetings, training team members, and ensuring the execution of brand standards, recipes, and systems. You'll be expected to review guest feedback regularly and implement action plans to enhance customer satisfaction. Managing costs, budgets, inventory, and labor schedules efficiently while maintaining a safe and healthy work environment are essential aspects of the role. You will also engage with the Dunkin' Brands Field Operations team and handle cash management policies diligently.
In addition to operational duties, management responsibilities include recruiting, hiring, onboarding, and developing restaurant team members. You will plan, monitor, and review employee performance, coaching your team to drive sales, improve profitability, and enhance guest experiences. Strong analytical skills, business acumen, and the ability to work well in a fast-paced team environment are critical to success in this role.
The ideal candidate will possess previous managerial experience in a restaurant, QSR, or convenience store setting, with familiarity in POS systems, scheduling software, and inventory management tools. Basic computer skills, proficiency in English, basic math, financial management skills, and preferably a college degree are also expected. This role requires a proactive leader with a positive attitude, excellent time management, problem-solving abilities, and a passion for motivating others. Physical requirements include standing for long periods, repetitive motions such as bending and reaching, lifting packages where applicable, and working in small spaces.
Joining Brewing Brand means becoming part of a dynamic and growing company with a strong commitment to employee development and guest satisfaction. As part of the Dunkin' family, you will contribute to a brand known for quality, consistency, and customer loyalty, while enjoying the benefits of a supportive and growth-oriented work environment.
We are currently seeking a General Manager to oversee and lead one of our Dunkin' stores. This is not the typical restaurant grind; our General Managers enjoy early mornings with consistent schedules, offering a real work-life balance combined with the stability and growth opportunities provided by a strong Dunkin' franchise. The role is designed for a hands-on leader who understands the dynamics of quick-service restaurant operations, motivates teams effectively, and drives superior guest experiences without the burnout commonly associated with the industry.
As a General Manager at Brewing Brand, you will manage daily restaurant operations, ensuring compliance with Dunkin' standards, franchise policies, and all relevant laws. Leadership will be a key aspect of your role as you set the tone for your team, promote a guest-focused culture, and work towards achieving operational goals in a fast-paced environment. Predictable, early shifts and consistent work hours define the position, eliminating late nights and fostering a healthy work-life balance.
Your responsibilities will include leading team meetings, training team members, and ensuring the execution of brand standards, recipes, and systems. You'll be expected to review guest feedback regularly and implement action plans to enhance customer satisfaction. Managing costs, budgets, inventory, and labor schedules efficiently while maintaining a safe and healthy work environment are essential aspects of the role. You will also engage with the Dunkin' Brands Field Operations team and handle cash management policies diligently.
In addition to operational duties, management responsibilities include recruiting, hiring, onboarding, and developing restaurant team members. You will plan, monitor, and review employee performance, coaching your team to drive sales, improve profitability, and enhance guest experiences. Strong analytical skills, business acumen, and the ability to work well in a fast-paced team environment are critical to success in this role.
The ideal candidate will possess previous managerial experience in a restaurant, QSR, or convenience store setting, with familiarity in POS systems, scheduling software, and inventory management tools. Basic computer skills, proficiency in English, basic math, financial management skills, and preferably a college degree are also expected. This role requires a proactive leader with a positive attitude, excellent time management, problem-solving abilities, and a passion for motivating others. Physical requirements include standing for long periods, repetitive motions such as bending and reaching, lifting packages where applicable, and working in small spaces.
Joining Brewing Brand means becoming part of a dynamic and growing company with a strong commitment to employee development and guest satisfaction. As part of the Dunkin' family, you will contribute to a brand known for quality, consistency, and customer loyalty, while enjoying the benefits of a supportive and growth-oriented work environment.
Job Requirements
- previous managerial experience in a restaurant, quick-service restaurant (QSR), or convenience store environment
- familiarity with POS systems, scheduling software, and inventory management tools
- basic computer skills
- fluent in spoken and written English
- basic math and financial management
- college degree preferred
Job Qualifications
- previous managerial experience in a restaurant, quick-service restaurant (QSR), or convenience store environment
- familiarity with POS systems, scheduling software, and inventory management tools
- basic computer skills
- fluent in spoken and written English
- basic math and financial management
- college degree preferred
- strong analytical skills and business acumen
- ability to train and develop a team
- guest focused
- good time management and problem solving skills
- motivating others
- ability to work well with others in a fun, fast-paced team environment
- honesty and a positive attitude
- willingness to learn and embrace change
Job Duties
- perform all responsibilities of restaurant team members
- lead team meetings
- deliver training to restaurant team members
- ensure brand standards, recipes and systems are executed
- create and maintain a guest focused culture in the restaurant
- review guest feedback results and implement action plans to drive improvement
- communicate restaurant priorities, goals and results to restaurant team members
- execute new product rollouts including training, marketing and sampling
- maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements
- control costs to help maximize profitability
- complete inventory on a periodic basis as determined by franchisee
- complete weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- complete DCP and other vendor orders
- conduct self-assessments and corresponding action plans
- ensure restaurant budget is met as determined by franchisee
- manage cash over/short in restaurant and ensure team members are following franchisee's cash management policies
- engage with Dunkin' Brands Field Operations team as appropriate
- recruit, hire, onboard and develop restaurant team members
- plan, monitor, appraise and review employee performance
- coach restaurant team members to drive sales, improve profitability and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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