Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
Development and growth opportunities
Job Description
Shake Shack is a renowned hospitality brand that started as a humble hot dog cart in New York City's Madison Square Park, founded by Danny Meyer, the visionary behind Union Square Hospitality Group and an acclaimed author. Over the years, Shake Shack has evolved into one of the fastest-growing restaurant chains, known not only for its delicious high-quality food but also for its commitment to exceptional hospitality and community support. This company’s philosophy, "Stand For Something Good," deeply influences every aspect of its operations, emphasizing integrity, inclusiveness, and community engagement. Shake Shack’s mission extends beyond just serving food; it strives to create unforgettable experiences for guests while fostering an empowering and positive environment for its employees. With roots in fine dining and a strong focus on giving back, Shake Shack ensures that every team member feels valued and part of a family dedicated to doing the right thing for the community, the brand, and one another.
The role being offered is a Restaurant Manager position that plays a critical part in maintaining the superior service and operational excellence Shake Shack is known for. This is a dynamic role requiring strong leadership qualities, operational expertise, and a passion for hospitality. The manager will oversee the daily functioning of the restaurant, ensuring every guest receives outstanding service and a memorable dining experience. Beyond managing operations, the Restaurant Manager will be deeply involved in training and mentoring team members to uphold the highest standards of service and hygiene. The role demands an individual capable of motivating and managing a team to deliver exceptional hospitality consistently. Leadership here is not just about managing but coaching and fostering a culture of excellence and collaboration. Additionally, the manager will work on brand promotion efforts, engaging with the local community through events and word-of-mouth to amplify Shake Shack's notable presence. The successful candidate will also ensure strict adherence to all sanitation, safety, and health regulations, reinforcing the company’s commitment to guest safety and operational integrity.
Shake Shack fosters an inclusive and fun workplace where employees are encouraged to be themselves and grow professionally through hands-on training and mentorship. This environment supports continuous learning and career development opportunities, making it an ideal place for someone looking to build a rewarding career in the hospitality industry. The company also values flexibility, which is reflected in the work schedules and the broader culture. This manager position offers competitive weekly pay and the chance to earn performance bonuses, along with a comprehensive benefits package. The benefits build a holistic support system including health coverage, retirement plans, paid leaves, and various discounts. If you are passionate about hospitality, eager to lead and inspire teams, and excited about contributing to a fast-paced, rapidly expanding brand, this role at Shake Shack provides an excellent opportunity to be part of something truly good and meaningful.
The role being offered is a Restaurant Manager position that plays a critical part in maintaining the superior service and operational excellence Shake Shack is known for. This is a dynamic role requiring strong leadership qualities, operational expertise, and a passion for hospitality. The manager will oversee the daily functioning of the restaurant, ensuring every guest receives outstanding service and a memorable dining experience. Beyond managing operations, the Restaurant Manager will be deeply involved in training and mentoring team members to uphold the highest standards of service and hygiene. The role demands an individual capable of motivating and managing a team to deliver exceptional hospitality consistently. Leadership here is not just about managing but coaching and fostering a culture of excellence and collaboration. Additionally, the manager will work on brand promotion efforts, engaging with the local community through events and word-of-mouth to amplify Shake Shack's notable presence. The successful candidate will also ensure strict adherence to all sanitation, safety, and health regulations, reinforcing the company’s commitment to guest safety and operational integrity.
Shake Shack fosters an inclusive and fun workplace where employees are encouraged to be themselves and grow professionally through hands-on training and mentorship. This environment supports continuous learning and career development opportunities, making it an ideal place for someone looking to build a rewarding career in the hospitality industry. The company also values flexibility, which is reflected in the work schedules and the broader culture. This manager position offers competitive weekly pay and the chance to earn performance bonuses, along with a comprehensive benefits package. The benefits build a holistic support system including health coverage, retirement plans, paid leaves, and various discounts. If you are passionate about hospitality, eager to lead and inspire teams, and excited about contributing to a fast-paced, rapidly expanding brand, this role at Shake Shack provides an excellent opportunity to be part of something truly good and meaningful.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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