Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
Health Insurance
Paid Time Off
employee discount
Professional development opportunities
flexible scheduling
Retirement Plan
Job Description
The hiring establishment is Hyatt, a globally recognized hotel and hospitality company known for its commitment to exceptional guest experiences and fostering a culture of care. Hyatt operates in the luxury and upscale hotel sector, offering a wide range of accommodations, dining options, and event services to travelers and guests worldwide. With a strong emphasis on employee development and guest satisfaction, Hyatt maintains high standards of service, safety, and operational excellence across all its properties. Hyatt is dedicated to creating an inclusive work environment where employees feel valued and empowered to deliver outstanding service.
The role available... Show More
The role available... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum six months experience in hospitality or service industry
- Proficiency in primary workplace language(s) both written and spoken
- Ability to write routine reports and correspondence
- Effective verbal communication skills with colleagues and staff
- Basic computer skills including familiarity with Property Management Systems and Point of Sale software
- Basic mathematical skills including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals
Job Qualifications
- High School diploma or general education degree (GED)
- Six months related experience in hospitality or service industry
- Ability to speak, read, write, and understand the primary language(s) of the workplace
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of co-workers and sister property staff
- Ability to understand other computer programs (e.g., Property Management System and Point of Sale)
- Ability to apply concepts of math including addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals
Job Duties
- Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
- Escort customers to their tables
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Describe and recommend wines to customers
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Inform customers of daily specials
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Take orders from patrons for food or beverage
- See to each guests' special needs (i.e., dietary, splitting dishes, paying special attention to children)
- Garnish and decorate dishes in preparation for serving
- Assist with running of food
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Manage order times and informs guests of any delays in service and informs management
- Suggest and describe desserts or coffee at the completion of the guests' meal
- Prepare checks that itemize and total meal costs and sales taxes and collect payments from customers
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Clean tables or counters after patrons have finished dining
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Perform food and beverage preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, brewing coffee, preparing hot or cold drinks, chilling wine
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Fill salt, pepper, sugar, cream, condiment, and napkin containers
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers
- Ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
- Maintain a high level of cleanliness and safety in the work area
- Ensure that all equipment is maintained in good, safe working condition
- Maintain increased awareness of safety issues throughout the property
- Keep abreast of safety and emergency procedures and OSHA requirements
- Attend relevant meetings
Job Location
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