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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Benefits

career growth opportunity
supportive work environment
employee training program
flexible scheduling
Team-building activities

Job Description

Taco Bell Cantina is a vibrant and well-known franchise restaurant specializing in serving innovative Mexican-inspired food and beverages. As a part of the larger Taco Bell family, the Cantina version often offers an enhanced customer experience with a focus not just on food quality but also on customer hospitality and community engagement. The franchisee operates as an independent business owner and controls their own wage and benefit programs, providing a unique and occasionally varied workplace culture compared to corporate locations.

This position is for a General Manager at a Taco Bell Cantina restaurant, leading a dynamic and customer-focused team. The General Manager plays a crucial role in shaping the work environment and ensuring excellent customer hospitality. This role requires a leader who can effectively manage the full scope of restaurant operations including team building, employee development, financial management, and customer satisfaction. A key part of the general manager’s duties is to recruit, hire, and train new employees, ensuring the team operates smoothly and adheres to high standards.

The General Manager must be skilled at scheduling and deploying staff efficiently, addressing and resolving employee performance issues, and handling customer concerns promptly to maintain a positive restaurant atmosphere. This role also involves managing the restaurant’s budget and overseeing the financial plans, making strong leadership and communication skills essential for success. Those interested in this role should be motivated by the opportunity for career growth, as Taco Bell offers extensive opportunities to learn, progress, and succeed within a supportive environment.

Taco Bell Cantina requires all applicants to be at least 21 years old due to local regulations and operational protocols. Working as a General Manager at one of these locations provides a chance to build a rewarding career in the fast-food and hospitality industry, combining the responsibilities of business management with team leadership and customer service excellence. Those with a track record of people development and a positive, proactive attitude are particularly well suited for the demanding but rewarding role of General Manager.

Job Requirements

  • must be at least 21 years old
  • must pass background check criteria
  • must have reliable transportation
  • able to perform physical tasks such as sweeping, mopping, lifting up to 50 lbs, and cleaning parking lot
  • able to tolerate standing, walking, and stooping for 80 percent of shift time

Job Qualifications

  • high school diploma or GED
  • college or university degree preferred
  • 2-4 years supervisory experience in food service or retail
  • profit and loss responsibility experience
  • basic personal computer literacy
  • strong leadership and communication skills
  • strong analytical and decision-making skills
  • positive attitude

Job Duties

  • find, hire and develop employees
  • conduct new hire orientation
  • develop training plans for new hires
  • schedule and deploy team members effectively
  • address and resolve performance issues
  • assist with customer issue resolution
  • manage restaurant budget and financial plans

Job Criteria

Experience

Mid Level (3-7 years)


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