Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $113,170.39 - $136,294.11
Benefits
Medical insurance
Dental Insurance
Vision health insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Quarterly Bonuses and Incentives
Employee Assistance and Wellness Program
Educational and professional development
Technology Reimbursements
Job Description
Cadillac Hotel & Beach Club is a prestigious resort located on the picturesque Miami Beach, renowned for delivering a unique blend of relaxed luxury infused with Mediterranean-inspired design and elevated dining experiences. This resort prides itself on a culture deeply rooted in exceptional service, offering guests a warm and inviting atmosphere paired with high standards of hospitality. The property stands out for its commitment to creating thoughtfully personalized guest experiences, making it a sought-after destination for both leisure and business travelers seeking a refined yet comfortable stay. It operates under the banner of HHM Hotels, a management group known for... Show More
Job Requirements
- Associate or bachelor’s degree in business, hospitality or a related field is preferred
- Marriott branded experience is strongly preferred
- 3+ years as a manager or similar leadership role in a full-service hotel, preferably a resort setting
- Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance
Job Qualifications
- Proven leadership and team management skills
- Strong communication and interpersonal abilities
- Experience in guest service excellence and conflict resolution
- Knowledge of hotel operations, including front office, housekeeping, and valet management
- Ability to develop and implement financial and operational strategies
- Commitment to sustainability practices
- Ability to foster community relations and act as a brand ambassador
- Strategic planning and execution capabilities
- Passion for employee development and continuous learning
Job Duties
- Lead, inspire, and mentor a diverse team of department heads, cultivating a culture of collaboration, innovation, and accountability
- Set clear expectations and provide the guidance necessary to achieve exceptional performance
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
- Continuously seek opportunities to enhance guest interactions and exceed expectations
- Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
- Monitor financial performance through regular analysis and implement corrective actions as needed
- Maintain a seamless and efficient operation by overseeing all aspects of resort management, including front office, housekeeping, and valet
- Implement best practices to uphold quality and safety standards
- Follow sustainability guidelines and practices related to the HHM Hotels EarthView program
- Establish strong relationships within the community
- Act as a brand ambassador and maintain a positive public image
- Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth
- Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization
Job Location
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