Receptionist (84474)

The hiring establishment is a nursing facility dedicated to providing quality care and support for its residents. As an essential part of the healthcare and senior living community, this facility focuses on improving the lives of residents through comprehensive patient care and a strong commitment to employee development and retention. The nursing facility operates with a team-oriented approach, involving various departments such as administration, business office, nursing, and support personnel to ensure smooth and efficient operations. The organization's core values emphasize compassionate care, openness, and maintaining strong relationships with residents, their families, and the surrounding community. Their mission is to foster a safe, friendly, and professional environment where residents receive the best possible care and support.

The role of Receptionist at this nursing facility involves serving as the first point of contact for residents, family members, visitors, and staff. The Receptionist is primarily responsible for answering telephone calls promptly and courteously, directing inquiries to the appropriate personnel, and supporting the facility’s administrative and business office functions. Working closely with the facility Administrator and Business Office team, the Receptionist helps maintain efficient business office operations by assisting with tasks such as mail distribution, updating employee contact lists, and processing invoices. This position contributes to the overall effectiveness of the nursing facility by facilitating communication and administrative duties that support both the residential and staff needs.

The Receptionist also plays an active role in enhancing the lives of residents through participation in patient care initiatives and census-building programs designed to improve service quality and community engagement. Additionally, the role supports staff recruitment, training, and retention efforts that are essential to sustaining a high standard of care and operational excellence. The position requires excellent organizational skills and the ability to multi-task in a dynamic work environment. Familiarity with Microsoft Office applications and strong customer service skills are necessary to meet the demands of this role.

While the physical demands for this Receptionist role include regular communication, occasional lifting and carrying of materials, and various movements such as pushing, pulling, and reaching, the facility provides reasonable accommodations to enable individuals with disabilities to perform the essential functions successfully. The Receptionist contributes significantly to the smooth operation of the nursing facility, assuring both administrative efficiency and superior resident service. Employment in this position typically is full-time, with competitive pay commensurate with experience and qualifications, and may include opportunities for professional growth within the organization.