Job Overview
Compensation
Hourly
Range $16.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
NVISION Eye Centers is one of the largest and most respected ophthalmology providers in the United States, operating more than ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. The company is an innovative leader in the field of ophthalmology, characterized by its commitment to delivering the best patient care through cutting-edge technology and expert treatment delivered by highly skilled and experienced surgeons. NVISION Eye Centers has gained the trust of over 3,000 eye doctors who frequently refer their patients to NVISION's surgeons, even entrusting their own eye care to these specialists. As a recognized leader in eye care services, NVISION has cemented itself as the Eye Doctors' #1 Choice, reinforcing its reputation for quality, reliability, and innovation in ophthalmologic health care.
The role available is a Medical Office Receptionist position based in a high-traffic medical office within the NVISION Eye Centers network. This position serves as the first point of contact for patients entering the facility and plays an essential role in the smooth operation of the center. The primary responsibilities of this position include phone management, screening incoming calls to ascertain necessary information, and handling appointment confirmations and rescheduling. Additionally, the role involves coordinating patient files, ensuring that all required documentation is accurate and present, and facilitating the flow of patients through the center to ensure timely consultation and treatment.
The Receptionist is also responsible for greeting patients warmly, guiding them through initial consultation steps, obtaining authorizations for medical patients, and scanning and entering accurate insurance information. This role goes beyond typical receptionist duties by involving auditing invoices against purchase orders, researching discrepancies, approving payment, and investigating billing issues to ensure smooth financial operations.
This position offers an hourly wage between $16.00 and $20.00, reflecting the important administrative and patient-facing functions performed. The Medical Office Receptionist will also be expected to provide value-added service by actively seeking opportunities to improve the patient experience and working towards prompt resolution of any issues. Strong communication skills, both verbal and written, are necessary to handle correspondence and convey clear, respectful messages. This role is ideal for those who thrive in fast-paced medical office environments, are organized, detail-oriented, and deeply committed to delivering an exceptional patient experience in eye care.
The role available is a Medical Office Receptionist position based in a high-traffic medical office within the NVISION Eye Centers network. This position serves as the first point of contact for patients entering the facility and plays an essential role in the smooth operation of the center. The primary responsibilities of this position include phone management, screening incoming calls to ascertain necessary information, and handling appointment confirmations and rescheduling. Additionally, the role involves coordinating patient files, ensuring that all required documentation is accurate and present, and facilitating the flow of patients through the center to ensure timely consultation and treatment.
The Receptionist is also responsible for greeting patients warmly, guiding them through initial consultation steps, obtaining authorizations for medical patients, and scanning and entering accurate insurance information. This role goes beyond typical receptionist duties by involving auditing invoices against purchase orders, researching discrepancies, approving payment, and investigating billing issues to ensure smooth financial operations.
This position offers an hourly wage between $16.00 and $20.00, reflecting the important administrative and patient-facing functions performed. The Medical Office Receptionist will also be expected to provide value-added service by actively seeking opportunities to improve the patient experience and working towards prompt resolution of any issues. Strong communication skills, both verbal and written, are necessary to handle correspondence and convey clear, respectful messages. This role is ideal for those who thrive in fast-paced medical office environments, are organized, detail-oriented, and deeply committed to delivering an exceptional patient experience in eye care.
Job Requirements
- 2+ years ophthalmology experience or healthcare experience preferred
- high school diploma or equivalent
- desire to provide an exceptional patient experience
Job Qualifications
- 2+ years ophthalmology experience or healthcare experience preferred
- high school diploma or equivalent
- desire to provide an exceptional patient experience
Job Duties
- Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments
- coordinates patient files and ensures that proper documentation is in each file
- greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process
- obtains authorizations for any medical patients
- scans and enters insurance cards and ensures accuracy of information
- audits invoices against purchase orders, researches discrepancies, and approves for payment
- investigates problems with obtaining payment for bills
- makes concrete attempts to add value or to make improvements for the customer and acts on behalf of the customer being served to promote fair and timely internal resolution of issues
- prepares charts for next day appointments
- greets patients, has them complete the proper paperwork and informs them of the process flow by communicating clearly with the customer regarding expectations
- handles center correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications
Job Criteria
Experience
No experience required
Job Location
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