Job Overview
Compensation
Hourly
Range $15.00 - $17.50
Benefits
Incredible discounts
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
telemedicine
Wellness Program
401(k) retirement plan
flexible spending accounts
Paid Time Off
Team member incentives
Employee assistance program
Employee Referral Bonus Program
Wine and Culinary Education
career growth
Milestones Recognition Program
Job Description
Cooper's Hawk is a renowned lifestyle brand that combines a Napa-style tasting room with an innovative wine-inspired retail experience, a full-service restaurant, bar, and private event space. Established in 2005, Cooper's Hawk brings the essence of the Napa Valley experience to guests and Wine Club members through a modern yet casual dining atmosphere. Each menu item is crafted from scratch with a focus on culinary excellence and designed to complement their award-winning wines, offering guests an exceptional food and wine pairing journey. The Cooper's Hawk Wine Club is one of the largest in the world, providing members with exclusive benefits such as curated dining experiences, travel adventures, and access to top-tier wines. Additionally, the introduction of Piccolo Buco by Cooper's Hawk expands their brand by bringing the vibrant flavors of Rome to their diverse clientele. With this combination of outstanding service, culinary craftsmanship, and superior wines, Cooper's Hawk has established itself as a unique and desirable destination for food and wine enthusiasts.
The Porter role at Cooper's Hawk is vital to maintaining the cleanliness, safety, and overall exceptional guest experience the company is known for. As a member of the Cooper's Hawk team, the Porter ensures that the restaurant is always clean and welcoming for both team members and guests. This role involves responsibilities such as maintaining floors, restrooms, and dining areas following established procedures, polishing flatware and wine glasses, restocking the bar and beverage stations, and adhering strictly to the high service standards set by the company. The Porter also supports the smooth daily operations by preparing work areas according to departmental checklists and standards for opening, mid-shift, or closing periods. Besides ensuring physical cleanliness and readiness, the Porter maintains professional relationships with managers and team members and exemplifies the company’s core values and image at all times.
Compensation for the Porter position ranges from $15 to $17.50 per hour, determined by the candidate's skills, qualifications, and experience. Cooper's Hawk prioritizes employee well-being, offering competitive pay coupled with a robust benefits package including medical, dental, vision insurance, telemedicine, wellness programs, and a company matching 401(k) retirement plan. Employees enjoy significant dining and retail discounts, monthly wine tastings, flexible scheduling options, paid time off, and various incentive and rewards programs. Cooper's Hawk also supports employee growth through wine and culinary education and offers a comprehensive employee assistance program addressing mental health, legal, and financial counseling. This role requires individuals who thrive in team-based environments, enjoy guest service, and have a passion for food, wine, and beverages. The position demands physical stamina, including the ability to lift up to 40 pounds, stand and walk for extended periods, and work flexible shifts including weekends and some holidays. Cooper's Hawk is an equal opportunity employer committed to accommodating all applicants throughout the hiring process.
The Porter role at Cooper's Hawk is vital to maintaining the cleanliness, safety, and overall exceptional guest experience the company is known for. As a member of the Cooper's Hawk team, the Porter ensures that the restaurant is always clean and welcoming for both team members and guests. This role involves responsibilities such as maintaining floors, restrooms, and dining areas following established procedures, polishing flatware and wine glasses, restocking the bar and beverage stations, and adhering strictly to the high service standards set by the company. The Porter also supports the smooth daily operations by preparing work areas according to departmental checklists and standards for opening, mid-shift, or closing periods. Besides ensuring physical cleanliness and readiness, the Porter maintains professional relationships with managers and team members and exemplifies the company’s core values and image at all times.
Compensation for the Porter position ranges from $15 to $17.50 per hour, determined by the candidate's skills, qualifications, and experience. Cooper's Hawk prioritizes employee well-being, offering competitive pay coupled with a robust benefits package including medical, dental, vision insurance, telemedicine, wellness programs, and a company matching 401(k) retirement plan. Employees enjoy significant dining and retail discounts, monthly wine tastings, flexible scheduling options, paid time off, and various incentive and rewards programs. Cooper's Hawk also supports employee growth through wine and culinary education and offers a comprehensive employee assistance program addressing mental health, legal, and financial counseling. This role requires individuals who thrive in team-based environments, enjoy guest service, and have a passion for food, wine, and beverages. The position demands physical stamina, including the ability to lift up to 40 pounds, stand and walk for extended periods, and work flexible shifts including weekends and some holidays. Cooper's Hawk is an equal opportunity employer committed to accommodating all applicants throughout the hiring process.
Job Requirements
- Must represent Cooper's Hawk values
- Must be at least 18 years of age
- Ability to communicate clearly with guests, managers, and team members
- Ability to work flexible shifts and schedules including weekends and some holidays
- Ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- Ability to lift and carry up to 40 pounds
- Ability to stand and walk up to 10 hours per shift
- Ability to perform basic mathematical calculations
Job Qualifications
- Must represent Cooper's Hawk values
- Must be at least 18 years of age
- Hospitality-focused individual with a passion for guest service
- Knowledge of and passion for food, wine, and beverages
- Ability to communicate clearly with guests, managers, and team members
- Ability to work flexible shifts and schedules including weekends and some holidays
- Ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- Ability to lift and carry up to 40 pounds
- Ability to stand and walk up to 10 hours per shift
- Ability to perform basic mathematical calculations
Job Duties
- Greet all guests with hospitality and friendliness
- Ensure cleanliness of Cooper's Hawk including keeping the floors clean following "Wash n Walk" procedures, cleaning surfaces, cleaning and maintaining restrooms
- Polish flatware and ensure silverware are neat and tight in napkin fold
- Follow proper wine glass polishing procedure and stock stemware
- Restock the bar and beverage station
- Adhere to all Cooper's Hawk service standards
- Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
- Maintain professional relationships with all managers and team members
- Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the Employee Handbook
- Perform other duties as assigned
Job Location
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