Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $57,652.90 - $69,234.93
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
Career development opportunities
flexible scheduling
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain specializing in fresh and made-to-order Asian-inspired dishes. Known for its commitment to quality food, excellent customer service, and an engaging dining atmosphere, Pei Wei is a dynamic and fast-paced environment that values operational excellence and innovation. The company prides itself on delivering a memorable guest experience while fostering a supportive and productive workplace for its team members. As a leader in the fast-casual dining space, Pei Wei focuses strongly on maintaining consistent culinary standards and providing a safe, respectful, and enjoyable environment for both customers and employees.
The General... Show More
The General... Show More
Job Requirements
- High school diploma or GED required
- For external candidates, minimum 2 years general manager experience
- For internal candidates, minimum 6 months Pei Wei senior or assistant manager experience
- Ability to reach, bend, balance, and transport objects up to 30 lbs
- Ability to stand and walk for 8 to 10 hours per shift
- Ability to obtain and maintain safe food handlers permit within 6 months
- Strong sales building skills
- Effective conflict management skills
- Ability to build and lead teams
- Hiring and staffing expertise
- High level of emotional intelligence
- Comfortable with change and able to provide constructive feedback
- Effective scheduling skills
- Commitment to food safety and sanitation standards
Job Qualifications
- High school diploma or GED required
- Prior general management experience preferred
- Proven leadership capabilities managing teams in a restaurant or similar fast-paced environment
- Strong knowledge of food safety, sanitation, and labor cost management
- Ability to recruit, train, and develop staff effectively
- Excellent communication and interpersonal skills
- Proficiency in performance management processes
- Capable of creating and managing schedules to optimize labor and guest experience
- Competence in handling financial and administrative responsibilities related to restaurant operations
- Demonstrated skills in conflict resolution and team building
- Embraces change and adapts management style as needed
- Certified in Pei Wei Culinary and Front-of-the-House Operations or ability to obtain certification
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P&L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Location
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