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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Professional work environment
Opportunities for career development
Training and support
employee recognition programs
dynamic team atmosphere
Convenient Downtown Location
Job Description
Worth Ross Management Company (WRMC) is an esteemed, award-winning leader in luxury multifamily and HOA management. Renowned for its commitment to delivering exceptional service and maintaining the highest standards, WRMC fosters welcoming communities where residents truly feel at home. With a reputation built on professionalism, attention to detail, and a genuine dedication to service, the company stands out in the property management industry. WRMC's success is deeply rooted in the strength of its teams, who embody the company’s core values and commitment to superior resident experiences.
WRMC is currently seeking a polished and service-oriented Concierge to become the welcomin... Show More
WRMC is currently seeking a polished and service-oriented Concierge to become the welcomin... Show More
Job Requirements
- High school diploma or equivalent required
- Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred
- Strong customer service and hospitality knowledge, ideally in a luxury environment
- Excellent communication and interpersonal skills
- High attention to detail and ability to multitask independently
- Comfort using technology such as email and concierge or property management systems
- Professional judgment, discretion, and a calm, solution-oriented mindset
- Flexibility to work varying schedules including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred
- Strong customer service and hospitality knowledge, ideally in a luxury environment
- Excellent communication and interpersonal skills
- High attention to detail and ability to multitask independently
- Comfort using technology such as email and concierge or property management systems
- Professional judgment, discretion, and a calm, solution-oriented mindset
Job Duties
- Provide warm, professional service to residents, guests, and vendors
- Manage building access and guest/vendor check-ins
- Assist residents with questions, requests, and coordination of authorized vendor access
- Maintain confidentiality and uphold resident privacy at all times
- Respond effectively to resident concerns and emergency situations, escalating when needed
- Log daily activity, packages, and deliveries accurately in BuildingLink
- Contribute ideas to enhance services and improve the resident experience
- Support resident relations through timely follow-up and issue resolution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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