
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $12.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
employee discount
Training and development programs
Career advancement opportunities
inclusive work environment
Job Description
Kohl's is a leading American department store retail chain known for delivering exceptional value, an expansive product selection, and a seamless shopping experience across all channels. Operating hundreds of stores nationwide, Kohl's emphasizes quality customer service, operational excellence, and a supportive work environment where employees are encouraged to grow professionally and contribute to a positive team culture. The company prides itself on its ability to create an inclusive, honest, and engaging atmosphere where associates at every level act with integrity and foster teamwork to ensure customer satisfaction and drive business success.
This role is a Frontline Customer Service Associate position at Kohl's, designed for individuals passionate about providing outstanding customer service in a fast-paced retail environment. Employees in this role are responsible for managing point-of-sale transactions efficiently while creating a compelling, positive experience for every customer. The position requires maintaining speed and accuracy when completing sales, handling various payment methods, and supporting the store's operational goals, including inventory accuracy and adherence to company policies. The role also involves assisting in training new hires by sharing best practices and ensuring the maintenance of Kohl's brand standards.
Working at Kohl's as a Customer Service Associate means embracing a culture that values honesty, teamwork, and customer-first decision making. Associates are expected to demonstrate good judgment, multitask effectively, and follow safety guidelines to provide a secure shopping environment. The role suits candidates who enjoy engaging with people, have flexible availability, and are eager to develop their retail skills without previous experience being a barrier. The position offers a competitive starting hourly pay rate of $12.50 and provides opportunities for career advancement within a nationally respected retail brand. Ultimately, this role is vital to delivering the consistent, efficient, and courteous service that Kohl's customers expect in every visit.
This role is a Frontline Customer Service Associate position at Kohl's, designed for individuals passionate about providing outstanding customer service in a fast-paced retail environment. Employees in this role are responsible for managing point-of-sale transactions efficiently while creating a compelling, positive experience for every customer. The position requires maintaining speed and accuracy when completing sales, handling various payment methods, and supporting the store's operational goals, including inventory accuracy and adherence to company policies. The role also involves assisting in training new hires by sharing best practices and ensuring the maintenance of Kohl's brand standards.
Working at Kohl's as a Customer Service Associate means embracing a culture that values honesty, teamwork, and customer-first decision making. Associates are expected to demonstrate good judgment, multitask effectively, and follow safety guidelines to provide a secure shopping environment. The role suits candidates who enjoy engaging with people, have flexible availability, and are eager to develop their retail skills without previous experience being a barrier. The position offers a competitive starting hourly pay rate of $12.50 and provides opportunities for career advancement within a nationally respected retail brand. Ultimately, this role is vital to delivering the consistent, efficient, and courteous service that Kohl's customers expect in every visit.
Job Requirements
- Must be 16 years of age or older
- flexible availability including days, nights, weekends, and holidays
Job Qualifications
- Excellent customer service skills
- ability to multi-task with strong attention to detail
- verbal and written communication skills
- interpersonal skills
- client facing retail or service industry experience preferred
Job Duties
- Engage customers by greeting them and offering assistance with products and services
- operate a cash register, scan items, bag merchandise and properly handle different methods of payment
- accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
- meet or exceed individual goals such as credit or loyalty enrollments
- support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
- support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
- participate in daily service processes such as register and cash balancing, change orders, replenish supplies
Job Criteria
Experience
No experience required
Job Location
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