Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $26.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Job Description
Omni Corpus Christi Hotel is a distinguished hospitality establishment located in the vibrant heart of the Marina District in Corpus Christi, Texas. This resort-style hotel boasts stunning bay and city views, offering guests an unbeatable experience with its blend of coastal charm and elevated hospitality. The Omni Corpus Christi is known for its impressive amenities, including a heated indoor/outdoor pool, full-service dining options, and wellness services designed to provide relaxation and rejuvenation. It is also strategically situated close to popular attractions such as the Texas State Aquarium and the USS Lexington, making it an ideal destination for both leisure travelers and business guests. The hotel encompasses 465 well-appointed rooms and an expansive 24,000 square feet of flexible event space suitable for conferences, weddings, and other special events. This combination of luxurious accommodations and versatile facilities positions the Omni Corpus Christi as a preferred choice for visitors seeking comfort, convenience, and an engaging coastal atmosphere.
As a part of the Omni Hotels & Resorts family, Omni Corpus Christi prides itself on fostering a supportive and inclusive work environment that encourages learning, growth, and professional development. The hotel values its team members as its greatest asset and provides numerous opportunities for career advancement. Full-time associates enjoy a comprehensive benefits package alongside the enriching experience of working in a dynamic hospitality setting. The role available is integral to maintaining the hotel's high standards of service and operational excellence.
The position involves partnering closely with management to ensure the effective training and supervision of all restaurant staff, thereby elevating the guest dining experience. Candidates will be responsible for overseeing daily dining operations, ensuring compliance with Omni's standards for attendance, uniform appearance, and service quality. This includes monitoring restaurant areas for guest satisfaction and safety, maintaining knowledge of menu offerings and beverage selections, and ensuring that staff complete required duties such as side work checklists. A critical part of the role is managing inventory and ordering supplies, as well as conducting training sessions and pre-shift meetings to uphold team preparedness and performance. The role also requires active engagement on the floor during peak hours to motivate and assist staff, maintaining close collaboration with culinary teams for seamless service, and participating in scheduling, recruitment, and auditing processes.
This supervisory role demands a proactive approach to guest relations, handling comments and complaints professionally, and continuously striving to enhance the overall guest and member experience. The position is designed for individuals with a strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment requiring multitasking and deadline management. The successful candidate will possess a blend of leadership capabilities, hospitality knowledge, and operational savvy, contributing to the Omni Corpus Christi Hotel's reputation as a premier destination for visitors and a valued workplace for employees.
As a part of the Omni Hotels & Resorts family, Omni Corpus Christi prides itself on fostering a supportive and inclusive work environment that encourages learning, growth, and professional development. The hotel values its team members as its greatest asset and provides numerous opportunities for career advancement. Full-time associates enjoy a comprehensive benefits package alongside the enriching experience of working in a dynamic hospitality setting. The role available is integral to maintaining the hotel's high standards of service and operational excellence.
The position involves partnering closely with management to ensure the effective training and supervision of all restaurant staff, thereby elevating the guest dining experience. Candidates will be responsible for overseeing daily dining operations, ensuring compliance with Omni's standards for attendance, uniform appearance, and service quality. This includes monitoring restaurant areas for guest satisfaction and safety, maintaining knowledge of menu offerings and beverage selections, and ensuring that staff complete required duties such as side work checklists. A critical part of the role is managing inventory and ordering supplies, as well as conducting training sessions and pre-shift meetings to uphold team preparedness and performance. The role also requires active engagement on the floor during peak hours to motivate and assist staff, maintaining close collaboration with culinary teams for seamless service, and participating in scheduling, recruitment, and auditing processes.
This supervisory role demands a proactive approach to guest relations, handling comments and complaints professionally, and continuously striving to enhance the overall guest and member experience. The position is designed for individuals with a strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment requiring multitasking and deadline management. The successful candidate will possess a blend of leadership capabilities, hospitality knowledge, and operational savvy, contributing to the Omni Corpus Christi Hotel's reputation as a premier destination for visitors and a valued workplace for employees.
Job Requirements
- high school diploma or equivalent
- one year of experience in food and beverage supervision or management role preferred
- must have and maintain Texas Food Handlers and TABC certifications
- ability to communicate clearly and pleasantly both verbally and in writing in English
- must be able to work flexible shifts including nights, weekends, and holidays
- must be able to stand and walk for extended periods
- must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance
- must have strong attention to detail and customer service skills
Job Qualifications
- one year of experience in Food and Beverage supervision or management role preferred
- must have and maintain Texas Food Handlers and TABC certifications
- ability to communicate clearly and pleasantly both verbally and in writing in English
- prior serving and cash handling experience preferred
- must be able to work in a fast paced environment and multitask
- must be able to work flexible shifts including nights, weekends, and holidays
- must have the ability to manage deadlines
- basic familiarization with Food and Beverage financials including cost and par controls is preferred
- strong attention to detail and customer service skills
- knowledge of emergency procedures and accident prevention
- ability to stand and walk for extended periods
- ability to move, lift, carry, push, pull, and place objects of moderate weight without assistance
Job Duties
- maintain regular attendance in compliance with Omni standards
- maintain high standards of personal appearance and grooming including proper attire and name tag
- monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests
- maintain full familiarity with menus and beverage offerings
- ensure all staff complete side work checklists
- spot check liquor pars and order daily supplies
- monitor food and liquor requisitions
- maintain bar controls, safety and standards
- hold pre-shift meetings and ensure department training requirements are met monthly
- follow up on established training steps
- handle guest comments and complaints ensuring member and guest satisfaction
- communicate with guests and receive feedback
- stay on the floor during peak hours to motivate team and assist when needed
- observe, teach and correct staff's service professionally
- work closely with culinary team to ensure smooth quality service
- assist manager in scheduling and forecasting weekly and monthly
- participate in interviewing and recruiting as needed
- assist in monthly MOS audits
- prepare maintenance requests and follow-up
- maintain knowledge of hotel property and events
- participate in department meetings and other required company training
- perform other duties as assigned by restaurant management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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