Night Auditor

Residence Inn Boston Marlborough is a distinguished hotel hospitality provider that prides itself on delivering exceptional service and comfort to all guests. Located in the vibrant city of Marlborough, Massachusetts, the hotel is part of the globally recognized Residence Inn brand by Marriott International, known for its extended-stay accommodations that cater to both business and leisure travelers. The hotel combines innovation and warmth, providing spacious suites equipped with fully functional kitchens, complimentary Wi-Fi, and inviting communal spaces designed to make guests feel at home. As a member of Crestline Hotels & Resorts, Residence Inn Boston Marlborough adheres to exemplary standards of guest services and operational excellence, supported by a professional and dynamic team focused on exceeding guest expectations.

The Night Auditor position at Residence Inn Boston Marlborough is a pivotal overnight role that blends the precision of financial accounting with the engaging interaction of front desk guest services. This role requires an individual who thrives in a nocturnal setting, possesses strong numerical acumen, and delivers hospitality with grace and professionalism. The Night Auditor serves as the ambassador of the hotel during the peaceful hours of the night, ensuring that every guest experience ends positively and that the foundational financial operations of the hotel are accurately maintained. This includes conducting nightly audits of hotel accounts, reconciling transactions, and overseeing the smooth execution of overnight guest services such as check-ins, check-outs, and guest requests.

This role is well-suited for detail-oriented professionals who are comfortable with both technological systems like Property Management Systems (PMS) and Point of Sale (POS) platforms, as well as direct guest engagement. The Night Auditor is responsible for the careful balancing of accounts, verification of room charges, and preparation of daily financial reports. Beyond the accounting responsibilities, this individual supports operational functions by coordinating with housekeeping, managing cash banks securely, and addressing guest inquiries or complaints with empathy and efficiency.

Employment with Residence Inn Boston Marlborough as a Night Auditor offers a unique opportunity to develop a multifaceted skill set that encompasses financial auditing, guest relations, and operational coordination. This full-time overnight position requires a commitment to working the 11 PM to 7 AM shift and offers an engaging work environment where each night brings new challenges and opportunities to contribute to the hotel's success. While specific salary details are not provided, the position is part of Crestline Hotels & Resorts' commitment to fair and competitive compensation along with a supportive employment culture.

By joining the team at Residence Inn Boston Marlborough, candidates can expect to be part of a reputable hotel group that values diversity, equal opportunity, and professional growth. The company emphasizes compliance with all applicable laws and promotes a work environment free from discrimination. The Night Auditor role is critical in upholding the hotel’s reputation for excellence, ensuring operational integrity, and enhancing the overall guest experience during overnight hours. This comprehensive role provides a blend of analytical responsibilities and customer service duties, making it ideal for individuals seeking a dynamic yet structured overnight hospitality career.