Medical Receptionist for Radiology Clinic

MH Imaging, LLC is a well-established local organization specializing in outpatient medical imaging services. The company is dedicated to delivering superior service, quality, and advanced technology to its patients and referring physicians. With a commitment to excellence, MH Imaging has grown its practice, necessitating the recruitment of a Medical Imaging Patient Care Coordinator to join their Middleton, WI location. This position is available for both full-time and part-time employment, with an hourly salary ranging from $20.00 to $24.00, reflecting the significance of the role in maintaining high standards of patient care and operational efficiency.

As a Medical Imaging Patient Care Coordinator, you will play a pivotal role in the daily functioning of the practice by interacting directly with patients and referring professionals. Your primary responsibilities will include answering phones, scheduling appointments, greeting and registering patients, and assisting with administrative tasks that enhance patient and physician experience. This position requires exceptional interpersonal skills, as you will serve as the first point of contact for patients arriving for imaging services, ensuring a welcoming and efficient process.

The role demands a friendly, caring, and helpful attitude, combined with efficiency to manage front office duties effectively. You will be responsible for verifying patient demographic information, processing payment plans and copays, pre-certifying exams with insurance companies, and handling sensitive requests such as release of information. Supporting Medical Imaging Technologists by acting as a liaison between them and patients will be essential to facilitate smooth operations within the clinic. You will also manage communication flow, maintaining liaison relations with referring physicians and ensuring that all essential information, including patient reports, is accurately delivered.

This position requires a person who can thrive in a fast-paced environment, handle multiple tasks simultaneously, and adapt to constant changes. You must be detail-oriented, reliable regarding attendance, and possess the ability to prioritize duties effectively. Familiarity with medical terminology, insurance plans, and medical office procedures will benefit candidates applying for this role. Experience in radiology reception or scheduling is highly preferred but not mandatory.

Working at MH Imaging offers a dynamic environment where teamwork and individual initiative are valued. The position entails maintaining an organized and clean front office, managing patient transportation arrangements when necessary, and contributing to overall patient satisfaction. This role presents an excellent opportunity for someone looking to build or advance their career in the healthcare administrative field, particularly within the radiology specialty. MH Imaging’s commitment to their employees includes a supportive work culture and a range of benefits to promote work-life balance and professional growth.