
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
retirement plans
Job Description
Grand Bar & Salon at Soho Grand Hotel is a prestigious hospitality venue located in the heart of downtown Manhattan. Known for its vibrant social atmosphere and iconic status, Soho Grand Hotel blends luxury hospitality with a contemporary nightlife sensibility. The hotel has established itself as a premier destination for both local residents and visitors who seek an elevated experience of dining, socializing, and relaxation. The Grand Bar & Salon represents an essential component of this dynamic environment, offering guests a sophisticated setting where impeccable service and memorable moments are paramount.\n\nThe Maître D’ role at Grand Bar & Salon is a critical managerial position responsible for orchestrating the guest arrival experience and cultivating the vibrant social energy that defines the venue. This position requires a hospitality-driven individual who can seamlessly manage the flow of reservations and seating while acting as a floor manager and an ambassador of luxury hospitality. The Maître D’ plays an active role in maintaining a strong presence on the floor, ensuring that every interaction meets the high standards expected by Soho Grand Hotel’s discerning clientele. Beyond operational responsibilities, this role emphasizes relationship-driven guest development, engaging with both hotel guests and the local community to foster loyalty and enhance the venue’s reputation.\n\nThe ideal candidate for this position thrives in fast-paced, high-energy environments and demonstrates exceptional interpersonal skills. By blending expertise in luxury hospitality with a keen understanding of nightlife culture, the Maître D’ helps shape the social identity of the Grand Bar & Salon, contributing to its ongoing success as one of Manhattan’s most iconic destinations. This role offers a unique opportunity to be at the forefront of hospitality management in a setting that marries elegance with a vibrant urban vibe, providing the candidate a chance to grow professionally within a celebrated luxury hotel environment.
Job Requirements
- minimum of 3 years experience in hospitality management
- background in luxury hotel or similar upscale environment
- excellent organizational and multitasking abilities
- availability to work flexible hours including nights and weekends
- strong customer service orientation
- ability to build and maintain lasting relationships with guests and community
Job Qualifications
- proven experience in luxury hospitality
- strong leadership and interpersonal skills
- ability to thrive in high-energy environments
- excellent communication and guest relations skills
- knowledge of nightlife culture and social venue management
- experience managing reservations and seating
Job Duties
- lead guest arrival experience
- manage reservations and seating flow
- act as floor manager ensuring smooth operations
- cultivate a vibrant social atmosphere
- build and maintain relationships with guests and local community
- support leadership in developing the venue's social and nightlife identity
- ensure all guest experiences meet elevated standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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