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Manager/Maitre D

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
retirement plans

Job Description

Grand Bar & Salon at Soho Grand Hotel is a prestigious hospitality venue located in the heart of downtown Manhattan. Known for its vibrant social atmosphere and iconic status, Soho Grand Hotel blends luxury hospitality with a contemporary nightlife sensibility. The hotel has established itself as a premier destination for both local residents and visitors who seek an elevated experience of dining, socializing, and relaxation. The Grand Bar & Salon represents an essential component of this dynamic environment, offering guests a sophisticated setting where impeccable service and memorable moments are paramount.\n\nThe Maître D’ role at Grand Bar & Salon is a critical managerial position responsible for orchestrating the guest arrival experience and cultivating the vibrant social energy that defines the venue. This position requires a hospitality-driven individual who can seamlessly manage the flow of reservations and seating while acting as a floor manager and an ambassador of luxury hospitality. The Maître D’ plays an active role in maintaining a strong presence on the floor, ensuring that every interaction meets the high standards expected by Soho Grand Hotel’s discerning clientele. Beyond operational responsibilities, this role emphasizes relationship-driven guest development, engaging with both hotel guests and the local community to foster loyalty and enhance the venue’s reputation.\n\nThe ideal candidate for this position thrives in fast-paced, high-energy environments and demonstrates exceptional interpersonal skills. By blending expertise in luxury hospitality with a keen understanding of nightlife culture, the Maître D’ helps shape the social identity of the Grand Bar & Salon, contributing to its ongoing success as one of Manhattan’s most iconic destinations. This role offers a unique opportunity to be at the forefront of hospitality management in a setting that marries elegance with a vibrant urban vibe, providing the candidate a chance to grow professionally within a celebrated luxury hotel environment.

Job Requirements

  • minimum of 3 years experience in hospitality management
  • background in luxury hotel or similar upscale environment
  • excellent organizational and multitasking abilities
  • availability to work flexible hours including nights and weekends
  • strong customer service orientation
  • ability to build and maintain lasting relationships with guests and community

Job Qualifications

  • proven experience in luxury hospitality
  • strong leadership and interpersonal skills
  • ability to thrive in high-energy environments
  • excellent communication and guest relations skills
  • knowledge of nightlife culture and social venue management
  • experience managing reservations and seating

Job Duties

  • lead guest arrival experience
  • manage reservations and seating flow
  • act as floor manager ensuring smooth operations
  • cultivate a vibrant social atmosphere
  • build and maintain relationships with guests and local community
  • support leadership in developing the venue's social and nightlife identity
  • ensure all guest experiences meet elevated standards

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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