Job Overview

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Benefits

Competitive wages
Team-oriented environment
Potential for growth

Job Description

Dunkin' is a globally recognized leader in the quick service restaurant industry, known primarily for its coffee and baked goods. As a Dunkin' franchisee, our mission extends beyond serving quality products; we are deeply committed to supporting and valuing our employees just as much as we do our customers. We foster a culture that celebrates hardworking and enthusiastic team members, ensuring they have the tools and opportunities necessary for success and career growth within our organization. Our franchise emphasizes an inclusive and supportive work environment where individuals can thrive and develop their talents in food service and management.

We are currently looking for a dedicated and driven Restaurant Manager to join our Dunkin' franchise team. This leadership role is pivotal, requiring a strong focus on delivering outstanding customer service while maintaining operational excellence. The ideal candidate will bring a passion for results combined with a natural ability to train, guide, and motivate team members. Being a problem solver with excellent managerial capability is essential, as the Restaurant Manager must consistently provide clear, concise, and effective directions to staff to uphold Dunkin's high standards.

The role involves handling various aspects of restaurant operations, from ensuring the timely arrival of employees and maintaining top-notch customer hospitality to foreseeing potential issues and resolving them proactively. This position is perfect for a motivated individual with prior managerial experience, especially within fast food or quick-service restaurant settings, who demonstrates strong leadership skills and exceptional customer service expertise. Additionally, excellent verbal and written communication skills are crucial for interacting with team members, customers, and franchise leadership effectively.

As a Dunkin' Restaurant Manager, you will be more than a supervisor; you will be a role model and a leader who sets a positive example for employees. Our environment rewards those who work hard, offering competitive wages and ample opportunities for professional growth. If you are ready to lead a dynamic team in a lively, customer-focused atmosphere and believe you can meet the challenges of this role with enthusiasm and commitment, we encourage you to apply today.

Job Requirements

  • must submit to a background check
  • previous managerial experience strongly preferred
  • previous fast food or quick service restaurant experience required
  • strong verbal and written communication skills
  • excellent leadership skills

Job Qualifications

  • previous managerial experience strongly preferred
  • previous fast food or quick service restaurant experience required
  • top-notch customer service skills
  • strong verbal and written communication skills
  • excellent leadership skills

Job Duties

  • maintain a customer service focus
  • build and develop a great team
  • provide clear and precise directions repeatedly
  • arrive on time and ensure team punctuality
  • deliver top-notch customer service
  • identify and solve potential problems before they occur
  • serve as a leader and role model for employees

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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