Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,000.00 - $69,200.00
Benefits
competitive salary and bonus opportunities
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Opportunities for career advancement within our restaurant group
employee discounts on dining
Job Description
Atlantic Fish Co is an iconic seafood restaurant located in the heart of Boston. Since its establishment in 1978, Atlantic Fish Co has been a staple in Boston's vibrant dining scene, renowned for serving the freshest and highest quality seafood in a warm and welcoming atmosphere. Our commitment to excellence is reflected not only in our carefully curated menu but also in every aspect of the dining experience, from the ambiance of the restaurant to the attentive service provided by our dedicated staff. We have built a reputation as a destination restaurant for locals and visitors alike, who seek exceptional... Show More
Job Requirements
- High school diploma or equivalent
- One year of previous supervisory experience in a hospitality environment preferred
- Fluent in communicating speaking, reading, and writing in English
Job Qualifications
- High school diploma or equivalent
- One year of previous supervisory experience in a hospitality environment preferred
- Strong leadership and communication skills
- Ability to adapt to changing business needs and work effectively with a variety of individuals and customer needs
- Attention to detail and commitment to quality
- Experience in coaching, mentoring, and managing staff
- Problem-solving skills and the ability to resolve complicated challenges
- Ability to build constructive working relationships with stakeholders
- Fluent in English speaking, reading, and writing
Job Duties
- Maintain proper restaurant ambiance to contribute to the guests experience
- Visit guests at their tables by asking them about their meals and engaging in conversation to build a personal connection
- Handle guest complaints by listening, evaluating, and responding to the guests concerns and offering a resolution to ensure great guest satisfaction
- Conduct interviews following proper hiring and selection procedures
- Hold team members accountable to high standards through effective coaching and communications
- Train team members by observing, providing feedback, modeling specific tasks or procedures, communicating expectations, and following up to increase performance and morale
- Conduct team member performance assessments to recognize contributions and develop and improve their job performance
- Hold pre-shift meetings to inform team members of daily specials, upcoming events, and initiatives
- Monitor food, beverage, and labor costs using established methods to support restaurant goals
- Approve guest meal comps and discounts to ensure guest satisfaction and maintain proper financial records
- Monitor restaurant operations by conducting walkthroughs to ensure operating standards are executed and maintained
- Ensure sanitation procedures are in place and the restaurant is clean and organized at all times
- Adhere to alcohol awareness procedures
- Cash-out servers by printing sales totals and collecting cash to ensure accurate money collection
- Check out team members at the end of each shift by inspecting work stations and side work assignments for cleanliness and completion
- Conduct cash audits by counting cash register drawers, money, and certificates in the safe and verifying accurate recording
- Track menu item sales using reporting
- Collect all invoices and enter in a timely manner to ensure accurate financial records
- Cultivate a positive business image to enhance reputation in the community
Job Location
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