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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible schedule

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain specializing in fried chicken and a variety of other menu items served with southern hospitality. Founded on the principles of quality, customer satisfaction, and community involvement, KFC has grown to become one of the leading brands in the quick-service restaurant industry. The establishment at 8026 - 39th Avenue, Kenosha, WI, is an independently owned and operated franchise, offering a dynamic environment for career growth and personal development within the hospitality sector. KFC is not just about serving meals; it's about enriching lives by delivering memorable dining experiences and fostering a fun, friendly work atmosphere for its employees. The culture promotes honesty, energy, motivation, and teamwork, ensuring both customers and staff feel valued and appreciated.

The Restaurant General Manager position at this KFC location is a pivotal role responsible for overseeing a business generating over $1 million annually. This leadership role demands a natural leader who thrives on building cohesive and high-performing teams, maintaining high standards, and ensuring excellent customer service. The General Manager will have full responsibility for the restaurant's operations, including staff management, financial performance, compliance with company standards, and fostering a positive work culture. With KFC’s comprehensive training programs, even candidates new to management can develop the skills necessary to succeed and excel in this role. The job is designed for individuals who enjoy the dynamic, fast-paced restaurant environment where every day presents new challenges and opportunities. The position is ideal for someone who takes pride in creating an enjoyable workplace and passionately serves great-tasting chicken with a smile. The role requires at least 18 years of age, a valid driver’s license, and reliable transportation since some responsibilities involve off-site tasks like handling restaurant deposits. This is a fantastic opportunity for motivated individuals looking to advance their career in restaurant management while being part of a globally acclaimed brand known for its commitment to quality and customer satisfaction. Additionally, KFC is an Equal Opportunity Employer, welcoming a diverse workforce and ensuring fair employment practices. The franchisee independently manages hiring and employment matters, providing localized leadership and support tailored to the specific restaurant’s needs.

Job Requirements

  • At least 18 years old
  • Valid driver’s license
  • Reliable transportation
  • Ability to lead and motivate a team
  • Strong desire to learn and succeed
  • Energetic and motivational personality
  • Commitment to high standards and customer satisfaction

Job Qualifications

  • Proven leadership experience in managing teams
  • Strong customer service and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Basic understanding of restaurant operations and financial management
  • Excellent communication and organizational skills
  • High school diploma or equivalent
  • Willingness to learn and grow within the company

Job Duties

  • Lead and manage restaurant operations to meet financial and customer service goals
  • Build, develop, and motivate a high-performing team
  • Ensure compliance with KFC quality, safety, and operational standards
  • Maintain a positive and energetic workplace culture
  • Oversee inventory, budgeting, and financial reporting
  • Implement marketing and community engagement initiatives
  • Handle customer feedback and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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