In Room Dining Server

Sartiano's is an acclaimed Italian fine dining restaurant situated in the vibrant heart of SoHo, at The Mercer in New York City. Combining Italian heritage with a modern fine dining experience, Sartiano's was brought to life by the celebrated lifestyle architect Scott Sartiano and culinary pioneer Chef Alfred Portale, a three-time James Beard award winner. The restaurant prides itself on offering a specialty menu that focuses on authentic Italian dishes crafted with specialized meats and other premium ingredients, making it a standout destination for connoisseurs of Italian cuisine seeking a sophisticated dining atmosphere. This upscale establishment merges tradition with innovation, ensuring guests receive both an immersive cultural experience and exemplary culinary excellence. The ambiance at Sartiano's reflects the rich Italian roots and the cosmopolitan energy of SoHo, creating an environment where guests can enjoy an exquisite meal in a stylish and comfortable setting.

The In-Room Dining Server role at Sartiano's presents an exciting opportunity to become an essential part of the hotel’s guest service team, providing impeccable room service to ensure guests enjoy a pleasant and seamless dining experience during their stay. This position reports directly to the Restaurant Food & Beverage Manager and involves key responsibilities such as taking detailed food and beverage orders via phone or tablet, delivering orders promptly to guest rooms, and maintaining high standards of food and beverage presentation. The role requires attentiveness to guests’ dietary restrictions and allergies, ensuring all interactions are courteous, professional, and efficient. Candidates must be available to work weekend shifts from 3:00 PM to 11:00 PM.

As an In-Room Dining Server, you will be instrumental in enhancing the guest experience by providing attentive and personalized service in a fast-paced, luxury hotel environment. The position demands excellent communication skills, a positive demeanor, and the ability to multitask and coordinate effectively with the kitchen staff to handle special requests and order adjustments. Additionally, the role includes operational tasks such as setting up trays or tables according to the restaurant’s standards, processing payments accurately using Toast POS systems, restocking supplies, and contributing to the cleanliness and orderliness of the work area. The job involves physical activity, including lifting up to 50 pounds occasionally and maintaining stamina throughout the shift, highlighting the importance of physical fitness and endurance.

Sartiano's commitment to staff development is evident in the benefits offered, which include medical, dental, and vision insurance, a 401(k) plan with employer match, paid time off, commuter benefits, daily family meals, and ongoing food and beverage education. Working at Sartiano’s is not only about delivering exceptional guest experiences but also about growing professionally within a supportive and dynamic environment that values passion for food and exemplary service. This role is ideal for enthusiastic hospitality professionals who are keen to thrive in a luxury dining setting and contribute meaningfully to a prestigious culinary team.