Housing Specialist (Buncombe/McDowell/Caldwell Counties, NC)

Vaya Health is a prominent managed care organization dedicated to enhancing the quality of life for individuals experiencing mental health challenges, substance use disorders, and intellectual and developmental disabilities (IDD) in North Carolina. Serving a wide region that includes Buncombe, Madison, Alexander, Alleghany, Ashe, Avery, Caldwell, McDowell, Mitchell, Watauga, Wilkes, and Yancey counties, Vaya Health is committed to providing exceptional support through integrated healthcare and social service programs. This organization plays a critical role in the community by connecting members to vital housing resources and ensuring access to services that promote health, stability, and independence. Vaya Health operates with a deep understanding of the complexities faced by individuals requiring specialized care and is recognized for its dedication to delivering innovative solutions within a collaborative and supportive environment.

The Housing Specialist role at Vaya Health is a vital position focused on supporting the organization's mission to help individuals live in the most integrated and appropriate housing settings. This remote position requires residency within North Carolina or within 40 miles of the state's border, with preference for applicants living in Buncombe, McDowell, or Caldwell counties. The Housing Specialist acts as a key liaison between individuals experiencing mental health, substance use, or developmental disabilities and the housing resources essential for their stability. Responsibilities include managing housing programs, facilitating access to housing subsidies, conducting community outreach, and engaging landlords and other stakeholders to maximize housing opportunities for the priority population, including those discharging from state psychiatric hospitals.

This role demands a comprehensive understanding of federal, state, and local housing regulations, as well as the ability to navigate complex inter-agency relationships. The Housing Specialist administers state and federally funded housing programs such as the Transitions to Community Living Voucher Program, ensures compliance with contractual obligations, supports housing waitlists, and provides training and expert guidance to internal and external partners. They also address social determinants of health by connecting individuals to valuable resources that extend beyond housing, including supportive services and legal aid. The work requires extensive collaboration across multiple disciplines and agencies to effectively coordinate housing solutions and discharge planning.

Candidates for this role must possess strong communication and problem-solving skills, the ability to work independently as well as part of a team, and proficiency in data management. Experience with housing subsidy administration, stakeholder engagement, policy interpretation, and community education is highly valued. The position also involves occasional travel throughout the service region and requires adherence to strict confidentiality and regulatory standards. Vaya Health offers a supportive work environment focused on professional development, teamwork, and meaningful impact. Salary is dependent upon the qualifications and experience of the candidate, and this position is non-exempt, making it eligible for overtime compensation. Interested applicants are encouraged to apply online through the Vaya Health Career Center. Vaya Health is an equal opportunity employer committed to diversity and inclusion.