Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $25.75
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k with employer match
Paid Time Off
Career development opportunities
Life insurance
Job Description
Paws Up Montana is a premier luxury ranch resort that captures and embodies the spirit of the American West. Family-owned and award-winning, this exclusive destination inspires both guests and team members alike with its commitment to unmatched hospitality and extraordinary experiences. Located in the vast and scenic landscapes of Montana, Paws Up offers an immersive wilderness experience combined with the comforts and luxuries of a high-end resort. The ranch features distinctive accommodations including the famed Green o and Glamping tents, making it a sought-after destination for those looking to experience nature without sacrificing elegance or comfort.
The Housekeeping Manager role at Paws Up Montana is a key leadership position responsible for ensuring the resort maintains its high standards of cleanliness and presentation throughout all guest spaces. This includes the management of the housekeeping team to consistently deliver exceptional service, maintaining quality control, and driving operational efficiencies in daily activities. The manager oversees inspections of accommodations and public spaces to guarantee that every area reflects the lavish nature and pristine environment that guests expect.
In this role, the Housekeeping Manager plays a vital part in crafting memorable guest experiences by ensuring all areas are clean, orderly, and welcoming. Leadership involves inspiring and motivating the team through daily briefings, providing ongoing training, and coordinating corrective actions when necessary to uphold Paws Up's standards. The manager is also expected to collaborate closely with other departments to align operational goals and enhance guest satisfaction fully.
Flexibility is essential in this role, as the Housekeeping Manager must be ready to work varied hours including evenings, weekends, and holidays to accommodate the needs of the hospitality industry. Beyond managing the team, the position also requires hands-on cleaning during low occupancy times or when staffing is short. A customer-service-oriented mindset is critical since direct interaction with guests occasionally occurs, requiring professionalism and responsiveness to requests.
Paws Up Montana offers a comprehensive benefits package, including medical, dental, and vision insurance, 401K with employer match, paid time off, career development opportunities, life insurance, long and short-term disability coverage, and an employee assistance program. Additional perks include referral bonuses, carpool reimbursements, employee discounts on merchandise, and provided lunches. This position is ideal for someone passionate about hospitality, leadership, and dedicated to delivering world-class service in a unique and inspiring setting. If you are ready to join a dynamic team committed to excellence and natural beauty, Paws Up Montana invites you to apply and become part of their distinguished community.
The Housekeeping Manager role at Paws Up Montana is a key leadership position responsible for ensuring the resort maintains its high standards of cleanliness and presentation throughout all guest spaces. This includes the management of the housekeeping team to consistently deliver exceptional service, maintaining quality control, and driving operational efficiencies in daily activities. The manager oversees inspections of accommodations and public spaces to guarantee that every area reflects the lavish nature and pristine environment that guests expect.
In this role, the Housekeeping Manager plays a vital part in crafting memorable guest experiences by ensuring all areas are clean, orderly, and welcoming. Leadership involves inspiring and motivating the team through daily briefings, providing ongoing training, and coordinating corrective actions when necessary to uphold Paws Up's standards. The manager is also expected to collaborate closely with other departments to align operational goals and enhance guest satisfaction fully.
Flexibility is essential in this role, as the Housekeeping Manager must be ready to work varied hours including evenings, weekends, and holidays to accommodate the needs of the hospitality industry. Beyond managing the team, the position also requires hands-on cleaning during low occupancy times or when staffing is short. A customer-service-oriented mindset is critical since direct interaction with guests occasionally occurs, requiring professionalism and responsiveness to requests.
Paws Up Montana offers a comprehensive benefits package, including medical, dental, and vision insurance, 401K with employer match, paid time off, career development opportunities, life insurance, long and short-term disability coverage, and an employee assistance program. Additional perks include referral bonuses, carpool reimbursements, employee discounts on merchandise, and provided lunches. This position is ideal for someone passionate about hospitality, leadership, and dedicated to delivering world-class service in a unique and inspiring setting. If you are ready to join a dynamic team committed to excellence and natural beauty, Paws Up Montana invites you to apply and become part of their distinguished community.
Job Requirements
- High school diploma, GED or vocational training or job-related course work
- Previous housekeeping experience preferred
- Proven customer service skills, communication skills, and organizational skills
- Valid State driver’s license with two years of experience
- Knowledge of world class hospitality and service management preferred
Job Qualifications
- High school diploma, GED or vocational training or job-related course work
- Previous housekeeping experience preferred
- Proven customer service skills
- Communication skills
- Organizational skills
- Valid State driver’s license with two years of experience
- Knowledge of world class hospitality and service management preferred
Job Duties
- Conduct thorough inspections of all accommodations to ensure cleanliness and presentation consistently meet Paws Up standards
- Monitor public areas throughout the day and evening to uphold the resort’s cleanliness and luxury presentation standards
- Maintain quality control by inspecting accommodations, coordinating corrective measures, and providing ongoing staff training as needed
- Lead daily pre-shift briefings to communicate priorities, updates, and operational goals to the housekeeping team
- Maintain continuous communication with other departments to ensure alignment on accommodation readiness and guest satisfaction
- Perform cleaning tasks as needed, particularly during low occupancy periods or when staffing levels are reduced
- Maintain flexible hours, including evenings, weekends, holidays, or as required by the cyclical nature of the hospitality industry
- Interact with guests professionally and attentively, responding to requests and providing personalized service as appropriate
- Follow and complete daily departmental checklists
- Support Housekeeping team functions as directed by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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