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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
hotel discounts
Competitive insurance packages
Company matched retirement savings plans
Life insurance
Career advancement opportunities
Job Description
The Beekman, a Thompson Hotel, is a luxurious landmark hotel located in the vibrant heart of Lower Manhattan, New York City. Established in 1881 as one of the city's first skyscrapers, The Beekman is a distinguished establishment known for its unique blend of old-world glamour and contemporary luxury. This historic hotel features an extraordinary nine-story Victorian atrium with a pyramidal skylight, creating a breathtaking and elegant ambiance that captures the spirit of its rich architectural heritage. With 287 beautifully appointed guest rooms, including two exclusive duplex penthouses that boast private rooftop terraces, The Beekman offers guests a truly extraordinary and... Show More
Job Requirements
- Minimum two years of experience in front office or housekeeping management in luxury or lifestyle hotels
- College degree in hospitality or related field
- Proficient in Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS systems
- Ability to work varied schedules including nights, weekends, and holidays
- Strong communication skills in English
- Ability to perform physical tasks including lifting up to 75 lbs
- Knowledge of NYC union regulations is a plus
- Commitment to uphold safety and health standards
Job Qualifications
- A warm and hospitable personality with a drive to assist the needs of others
- Ability to work collaboratively across all departments of a fast-paced luxury hotel
- Minimum of two years of previous front office or housekeeping management experience in a luxury or lifestyle hotel
- A college degree in hospitality or a related field
- Clear concise written and verbal communication skills in English
- Ability to accurately compute and manipulate mathematical calculations
- Proficient knowledge of property systems including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS
- Ability to work a variety of schedules including AM, PM, overnight, weekends, and holidays
- Previous experience with NYC unions is desirable
- Physical endurance to perform various movements such as grasping, bending, stooping, and the ability to lift or move loads up to 75 lbs
Job Duties
- Oversee property operations and ensure high levels of hospitality and service are provided
- Act as a liaison between housekeeping and front office departments to guarantee quality guest services
- Assign daily housekeeping boards and maintain accurate records of assignments
- Inspect guest rooms, public spaces, and offices for cleanliness and maintenance
- Resolve guest complaints to ensure thorough satisfaction
- Manage departmental scheduling and payroll based on business forecasts
- Conduct training sessions on Hyatt compliance, sexual harassment, OSHA standards, and service and cleanliness
- Maintain lobby, guest rooms, hallways, and front area appearances during shifts
- Review supplies and maintain department inventory
- Complete closing duties including status reviews and follow-ups
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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