Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.75 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee Assistance Programs

Job Description

Marriott International is a global leader in the hospitality industry, known for its dedication to providing exceptional guest experiences across its diverse portfolio of brands. One of these esteemed brands, Courtyard by Marriott, is designed specifically with business travelers in mind, offering a blend of comfort, convenience, and a welcoming atmosphere. Courtyard’s innovative approach to hospitality is centered on creating memorable stays that go beyond the basics, ensuring guests feel valued and cared for from check-in to check-out. With a commitment to inclusivity and diversity, Marriott International fosters a work environment where associates from all backgrounds can thrive, grow, and contribute to the company's success. The company actively promotes equal opportunity employment and maintains non-discrimination policies covering all protected bases, including disability and veteran status.

The role of a Guest Environment Expert at the Courtyard by Marriott goes far beyond traditional housekeeping duties. This position is crucial to the overall guest experience, as it directly influences the cleanliness, maintenance, and aesthetic appeal of the entire hotel. A Guest Environment Expert is responsible for maintaining both guest rooms and public spaces, ensuring that every area reflects Marriott’s high standards of quality and safety. This role requires a proactive, hands-on approach where the employee is empowered to take initiative and perform tasks needed to create an immaculate, welcoming environment. Whether it is replenishing supplies, responding promptly to guest requests, or ensuring common areas are spotless, the Guest Environment Expert is committed to excellence.

Success in this role demands more than just technical skills; it requires a commitment to safety, professionalism, and a positive attitude. Employees in this position spend much of their time on their feet, moving around the hotel, lifting and handling items up to 50 pounds, and navigating the physical demands of the hospitality industry. Adherence to company policies, maintenance of confidentiality, and upholding a professional appearance and communication style are essential components of the job. By contributing to a clean, safe, and friendly atmosphere, Guest Environment Experts play a vital role in building the unique, memorable stay that Courtyard guests expect.

Working at Courtyard by Marriott means joining a global team of achievers who are passionate about hospitality and continuous improvement. The company values associates who enjoy teamwork, are eager to learn, and who strive to provide exceptional service while having fun. Being part of Marriott International means being part of a company that supports your growth and development, encourages a strong sense of purpose, and offers opportunities to become the best version of yourself through meaningful work and collaboration.

Job Requirements

  • high school diploma or equivalent
  • able to stand, sit, or walk for extended periods
  • capable of lifting, pushing, pulling objects weighing up to 50 pounds
  • reliable and punctual
  • able to follow safety standards and company policies
  • commitment to maintaining confidentiality
  • professional personal appearance

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or janitorial experience preferred
  • ability to follow written and verbal instructions
  • strong attention to detail
  • good communication skills
  • ability to work independently and as part of a team
  • physical stamina to handle long periods of standing and lifting

Job Duties

  • clean guest rooms and public spaces
  • respond to guest requests promptly and courteously
  • stock housekeeping carts with necessary supplies
  • maintain cleanliness and orderliness in all assigned areas
  • follow safety and sanitation guidelines
  • report maintenance issues and safety hazards
  • adhere to company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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