Hotel Operations Manager, Nashville

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $68,000.00 - $72,000.00

Benefits

Annual salary of $68,000-$72,000 plus performance bonus

Employee stock options (ESOP)

Employer-contributed healthcare plans (medical, dental, vision)

Complimentary and discounted stays at AvantStay properties

Paid parental leave

Mileage reimbursement

cell phone stipend

Wellness stipend

Job Description

AvantStay is a dynamic and innovative hospitality company specializing in delivering exceptional, unique stays for group travelers. Founded with a mission to revolutionize the group travel experience, AvantStay has quickly become a tech-enabled millennial hospitality brand recognized for setting new standards in short-term rentals (STR). The company operates in the booming $100+ billion STR industry and is backed by venture funding, fueling rapid growth and expansion. AvantStay’s portfolio features distinctive properties that combine luxury accommodations with carefully curated guest experiences, aiming to offer something truly special beyond traditional hotel stays.

The role AvantStay is currently seeking to fi... Show More

Job Requirements

High school diploma or equivalent
Minimum 3 years experience in hotel operations or similar hospitality role
Demonstrated leadership experience in managing diverse teams
Strong organizational and multitasking abilities
Excellent problem-solving skills
Availability to work weekends, holidays, and evenings
Familiarity with hospitality management software preferred
Ability to communicate effectively across different departments

Job Qualifications

Proven experience in hotel operations including previous housekeeping manager, front desk manager or director of rooms experience preferred
Experience leading and managing a team within hospitality setting for 3+ years preferred
Strong organizational and problem-solving skills
Ability to manage multiple teams and foster a collaborative work environment
Excellent communication and interpersonal skills
Flexible schedule with availability to work weekends, evenings and holidays as required
Familiarity with hospitality management systems is a plus

Job Duties

Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
Schedule and lead team meetings to align on priorities and resolve operational challenges
Train and mentor staff to ensure excellence in service delivery
Manage guest complaints ensuring timely resolution and guest satisfaction
Oversee front desk operations providing accurate information and concierge-level service
Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
Manage labor including weekly scheduling and payroll to optimize productivity and coverage

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: