Job Overview

moneybag

Compensation

Hourly
Range $15.00 - $15.50
diamond

Benefits

Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
Hotel and travel discounts
Professional Development
promotion opportunities

Job Description

First Hospitality, founded in 1985 and headquartered in Chicago, is a dynamic and forward-thinking hotel development, investment, and management company. With a strategic vision focused on creating value through excellence and innovation, First Hospitality stands out in the hospitality industry by embracing new approaches and fostering a culture of inclusivity and respect. The company is committed to attracting and retaining a high-performing and diverse workforce that reflects the varied needs of its customers. Integrity, collaboration, flexibility, and fairness form the foundation of its inclusive work environment, which promotes employee growth and professional development. As an Equal Opportunity Employer, First Hospitality ensures that all employees are valued and their differences are respected, creating a positive and supportive workplace.

The role of Room Attendant at First Hospitality plays a crucial part in shaping the guest experience. Room Attendants are responsible for meticulously cleaning and preparing each hotel guest room and public area to meet brand standards, thereby ensuring a welcoming and comfortable atmosphere for guests during their stay. This role demands great attention to detail, as Room Attendants must style rooms beautifully and replenish amenities, linens, and supplies to guarantee that all guest needs are anticipated and met. Beyond maintaining cleanliness, Room Attendants proactively address guest requests and collaborate closely with the hotel’s Guest Services team and leadership to resolve any challenges that may arise, thereby directly contributing to overall guest satisfaction.

First Hospitality offers a competitive employment package that includes insurance enrollment, paid time off, and holiday pay available from day one, reflecting the company’s commitment to employee well-being. Additionally, employees become eligible for 401(k) enrollment after 30 days, which underscores the company’s emphasis on long-term financial planning and security. Hotel and travel discounts worldwide present significant lifestyle benefits, along with opportunities for professional development and promotions within the company, enabling continuous career advancement.

The Room Attendant position is ideal for individuals who enjoy creating beautiful environments and have a service-oriented mindset. Candidates must have strong communication skills and the physical capability to stand, walk, bend, and lift up to 30 pounds throughout their workday. Upholding professionalism, adhering to safety and emergency procedures, and demonstrating a proactive approach are fundamental qualities expected in this role. This position not only supports the operational efficiency of the hotel but also ensures that guests leave with a lasting positive impression, which is essential to First Hospitality’s reputation for superior service.

Job Requirements

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • 8+ hours per day
  • stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
  • Reach, bend, stoop, and pivot frequently throughout the workday

Job Qualifications

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • Previous experience in housekeeping or hospitality is beneficial but not required
  • Ability to work collaboratively with a team
  • Attention to detail and commitment to high standards
  • Basic understanding of hotel operations and guest service principles

Job Duties

  • Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
  • Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
  • Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
  • Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
  • Always maintain professionalism consistent with hotel brand and company expectations
  • Know and communicate hotel emergency procedures
  • inform and assist guests in emergencies
  • Take on additional tasks as necessary or assigned by hotel leadership

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef