Hotel General Manager

Tru by Hilton Port St. Lucie is a newly renovated and well-established Hilton property located in the vibrant city of Port St. Lucie. As part of the globally recognized Hilton brand, Tru by Hilton offers a modern, fresh, and innovative hospitality experience designed to appeal to travelers seeking comfort, affordability, and convenience. The hotel features updated interior and exterior designs, reflecting the brand's commitment to delivering quality and consistency across all locations. Our hotel is more than just a place to stay; it is a gathering place where guests feel welcome and valued, and where our dedicated team works passionately to uphold the highest standards of service and hospitality. With its rich Hilton legacy and strong community presence, Tru by Hilton Port St. Lucie is proud to be a leading choice for both business and leisure travelers in the region.

The role of General Manager at Tru by Hilton Port St. Lucie is an exceptional opportunity for an experienced and motivated hospitality professional ready to take their career to new heights. This is a leadership position that offers the chance to oversee and direct all aspects of hotel operations, manage a talented and dedicated team, and drive the property’s success both financially and in guest satisfaction. You will be at the forefront of maintaining Hilton’s high brand standards while fostering an environment that encourages professional growth, operational excellence, and outstanding customer service.

As General Manager, you will be responsible for ensuring that our guests receive warm, consistent, and memorable service, which is the hallmark of the Hilton brand. Your leadership will guide the daily operations across key departments such as Front Desk, Housekeeping, Maintenance, and Breakfast services. You will be expected to cultivate a team culture centered around training, motivation, and empowerment to create high-performing teams committed to guest satisfaction. Managing budgets, payroll, and cost controls will also be a crucial part of your role as you work to maximize occupancy, revenue, and profitability.

In addition to operational tasks, the General Manager role requires a strategic mindset for developing and implementing effective business strategies to keep the hotel competitive and financially sound. You will monitor guest satisfaction scores carefully and ensure compliance with all legal and safety standards to maintain the highest levels of quality and safety. Strong communication skills will be important for resolving any guest issues promptly and professionally, as well as for building positive relationships with guests, vendors, and members of the local community.

This position offers a competitive salary with performance-based bonuses, medical, dental, and vision insurance, a 401(k) with company match, paid time off, generous Hilton travel discounts, and professional development and career growth opportunities. The ownership and management group are supportive, fostering a positive workplace environment that values work-life balance and employee well-being. This role is ideal for someone passionate about hospitality, leadership, and continuous improvement, who is looking to make a meaningful impact within a respected global brand.