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Hotel Food & Beverage Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement programs
Tuition Assistance
Well-being programs

Job Description

The University of Southern California (USC) is a prestigious private research university known for its commitment to excellence, innovation, and community engagement. As a leading institution, USC combines world-class education with a vibrant campus life, emphasizing the importance of outstanding guest experiences in all its operations. The USC Hotel & Hospitality department is an integral part of this commitment, delivering superior food and beverage services that reflect the university's values and its dedication to fostering community connections.

This role of Food & Beverage Manager at the USC Hotel offers a unique opportunity to lead a dynamic, multi-outlet hospitality operation situated at the heart of one of the world’s leading universities. The position is full-time with an annual base salary range of $85,000 to $90,000, offering a competitive package in line with the candidate’s experience and qualifications.

As a Food & Beverage Manager, you will oversee an extensive portfolio of operations including banquets, restaurants, bar programs, room service, and various event services. Your leadership will be pivotal in shaping how guests experience the USC environment every day, whether through intimate VIP dinners or large-scale events hosting hundreds of guests. The manager role not only demands operational excellence but also emphasizes innovation in menu development and beverage programs crafted in partnership with culinary leadership. You will also be responsible for staffing strategies including hiring, training, coaching, and managing performance across front-of-house and back-of-house teams.

Financial stewardship is critical in this position, where you will manage costs, optimize labor, and drive revenue growth through efficient event execution and operational improvements. The role involves collaborative efforts across multiple hotel departments such as front desk, housekeeping, engineering, and finance, as well as coordination with USC Hospitality to ensure guest satisfaction and seamless operations.

Key areas of responsibility include overseeing private events and catering services, McKay's Breakfast Restaurant, in-room dining, poolside dining, Rosso Oro's Pizzeria, The Lab Gastropub, and the Tommy Trojan Employee Cafe. This breadth offers a diverse operational challenge that requires versatility and strong leadership skills.

The Food & Beverage Manager will strengthen operational systems and controls including point-of-sale systems, inventory management, procurement processes, and standard operating procedures to improve accuracy and efficiency. Ensuring full compliance with health, safety, and regulatory standards, including sanitation and responsible alcohol service, is a priority to maintain the highest quality and safety standards.

Additionally, the role entails managing annual Strategic Planning Objectives (SPOs), tracking progress toward business goals, measuring outcomes, and adjusting strategies to align with evolving needs. This position requires a progressive, hands-on leader with a commitment to integrity, excellence, and community well-being, all aligned with USC’s core values.

Join USC Hospitality and contribute to a fast-paced, high-impact environment where your work will directly influence the guest experience and support the mission of a globally recognized university. This is an exceptional leadership role ideal for those passionate about food and beverage management, looking to make a significant impact in a prestigious and rewarding setting.

Job Requirements

  • Bachelor’s degree or combined experience education as substitute for minimum education
  • Minimum 3 years of leadership experience in restaurant food service hospitality or multi-unit dining operations
  • Experience with food planning and preparation and restaurant purchasing and sanitation
  • Knowledge of HR practices including staff supervision performance management and workplace policies
  • Excellent communication organizational and customer service skills
  • ServeSafe food handler’s certification or completion within 90 days of hire date
  • Valid California driver's license required
  • Position will participate in the Department of Motor Vehicles pull notice system
  • A copy of DMV record will be required as a final condition of employment

Job Qualifications

  • Bachelor’s degree or combined experience education as substitute for minimum education
  • Minimum 3 years of leadership experience in restaurant food service hospitality or multi-unit dining operations
  • Experience with food planning and preparation and restaurant purchasing and sanitation
  • Knowledge of HR practices including staff supervision performance management and workplace policies
  • Excellent communication organizational and customer service skills
  • Preferred 7 years of leadership experience in restaurant food service hospitality or multi-unit dining operations
  • Experience operating within a hotel or full-service hospitality environment with an understanding of integrated food and beverage operations guest service standards and brand-driven service delivery
  • Proven oversight of multi-outlet operations including restaurant bar banquets in-room dining
  • Strong financial acumen including budgeting cost control and revenue optimization
  • Experience developing or elevating beverage mixology programs
  • Background working with unionized teams or complex labor environments
  • Demonstrated ability to lead large diverse teams and influence across departments
  • Experience executing large-scale events 200+ guests and high-touch VIP service

Job Duties

  • Lead day-to-day operations across multiple food and beverage outlets including banquets restaurants bar programs room service and events
  • Drive exceptional guest experiences by anticipating needs resolving issues proactively and elevating service standards across all touchpoints
  • Develop innovative menu concepts and beverage programs in partnership with culinary leadership including seasonal and revenue-generating offerings
  • Oversee staffing strategy including hiring training coaching and performance management of front- and back-of-house teams
  • Manage financial performance by controlling costs optimizing labor and contributing to revenue growth through events and operational efficiencies
  • Collaborate cross-functionally with hotel departments and USC Hospitality to enhance operations and guest satisfaction
  • Execute high-impact events and initiatives from VIP experiences to large-scale banquets ensuring operational excellence and brand consistency

Job Criteria

Experience

Mid Level (3-7 years)


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