Job Overview
Benefits
Health Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Meal Allowances
transportation benefits
Job Description
Eleven Madison Park is a renowned fine dining restaurant situated in the heart of New York City, overlooking the picturesque Madison Square Park. Established originally in 1998 as a French brasserie, the restaurant underwent a significant transformation in 2006 when Chef Daniel Humm took the helm. Since 2011, the restaurant has been owned and operated by Chef Humm's hospitality group, enabling a dynamic fusion of culinary innovation and exceptional guest experiences. Eleven Madison Park is celebrated globally for its commitment to reinventing fine dining, showcasing an evolution in cuisine that has earned it prestigious accolades, including three Michelin stars and a coveted four-star rating from The New York Times.
The ethos of Eleven Madison Park centers on pushing the boundaries of fine dining while honoring the craft. With a team dedicated to precision in cooking, elegance in service, and meticulous attention to every aspect of the guest experience, the restaurant offers an unparalleled dining environment for its patrons. The establishment's reputation for excellence is supported by a culture that encourages continuous learning, passion for hospitality, and a commitment to delivering impeccable service.
The role of the Host or Reservationist at Eleven Madison Park is a vital part of the Guest Relations team, responsible for setting the tone of the dining experience from the very first interaction. This position demands a high level of professionalism, organizational skill, and a genuine passion for food and beverage hospitality. Successful candidates will demonstrate strong communication abilities, the ability to listen and connect effectively with guests, and a keen eye for detail. The role offers an exciting opportunity for individuals eager to grow within an esteemed hospitality group and contribute meaningfully to maintaining Eleven Madison Park's world-class reputation. Joining this team means becoming part of a pioneering establishment that values respect for tradition alongside innovative thinking and a relentless pursuit of excellence.
The ethos of Eleven Madison Park centers on pushing the boundaries of fine dining while honoring the craft. With a team dedicated to precision in cooking, elegance in service, and meticulous attention to every aspect of the guest experience, the restaurant offers an unparalleled dining environment for its patrons. The establishment's reputation for excellence is supported by a culture that encourages continuous learning, passion for hospitality, and a commitment to delivering impeccable service.
The role of the Host or Reservationist at Eleven Madison Park is a vital part of the Guest Relations team, responsible for setting the tone of the dining experience from the very first interaction. This position demands a high level of professionalism, organizational skill, and a genuine passion for food and beverage hospitality. Successful candidates will demonstrate strong communication abilities, the ability to listen and connect effectively with guests, and a keen eye for detail. The role offers an exciting opportunity for individuals eager to grow within an esteemed hospitality group and contribute meaningfully to maintaining Eleven Madison Park's world-class reputation. Joining this team means becoming part of a pioneering establishment that values respect for tradition alongside innovative thinking and a relentless pursuit of excellence.
Job Requirements
- Commitment to excellence
- desire to learn
- passion for hospitality, food, and beverage
- ability to listen, communicate, and make connections
- strong organizational skills and attention to details
Job Qualifications
- Experience in hospitality or customer service roles
- excellent communication and interpersonal skills
- strong organizational capabilities
- passion for food and beverage industry
- ability to multitask in a fast-paced environment
- team-oriented mindset
- prior experience in fine dining settings preferred
Job Duties
- Greeting and welcoming guests
- managing reservations and seating arrangements
- communicating effectively with guests and team members
- maintaining an organized and detailed reservation system
- assisting guests with inquiries and special requests
- coordinating with the service staff to ensure smooth guest experiences
- representing the restaurant’s brand with professionalism and warmth
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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