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Host-Knox Henderson

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities

Job Description

Our client is a vibrant and welcoming restaurant dedicated to providing an exceptional dining experience to every guest who walks through their doors. Renowned for its inviting atmosphere and customer-centric service, the restaurant thrives on creating lasting memories by delivering excellent food and outstanding hospitality. It is a popular spot for locals and travelers alike, appreciated not only for its delicious menu but also for the warm and friendly ambiance that encourages guests to return again and again.

The role of Host/Hostess is central to the first impression guests receive at the restaurant. As the initial point of contact, the host or hostess ensures that every guest is greeted promptly and courteously, setting the tone for their entire dining experience. This part-time or full-time position involves managing guest arrivals, organizing seating arrangements, and maintaining an efficient waitlist system that helps keep the dining room running smoothly even during the busiest hours. The host or hostess also fields phone calls to answer questions about the menu, reservations, and restaurant policies, working closely with managers and servers to provide seamless service.

In addition to greeting and seating guests, the host or hostess serves as a liaison between the guests and servers, providing information and addressing guest inquiries with professionalism and cheerfulness. The ideal candidate for this position enjoys interacting with people, excels at multitasking in a dynamic work environment, and possesses excellent communication and organizational skills. This role does not require previous restaurant experience, making it an excellent opportunity for individuals seeking to enter the hospitality industry or develop their customer service skills in a fast-paced setting.

This position offers the chance to be a key player in a busy restaurant environment, where teamwork, attention to detail, and guest satisfaction are highly valued. The host or hostess plays a crucial role in managing the flow of the dining area, ensuring guests are comfortable and attended to promptly, and contributing to the overall positive atmosphere of the establishment. Candidates can expect to work on their feet for the duration of their shift, engage with a diverse range of customers, and be an essential component of a collaborative team. For those passionate about hospitality and guest service, this role provides meaningful experience and the opportunity to grow within the restaurant industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand for the entirety of a scheduled shift
  • Ability to reach, bend, and stoop frequently
  • Ability to carry up to 15 lbs
  • Prior restaurant experience is not required

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong verbal communication skills towards guests and coworkers
  • Superb reading and writing skills to create wait list and decipher wait time
  • Excellent organizational skills
  • Ability to multitask in a high volume setting

Job Duties

  • Greet and seat guests
  • Present menus to guests
  • Create and organize wait lists
  • Manage floor plan
  • Answer phone and answer any questions regarding the menu and restaurant
  • Manage the call-ahead/reservation list in tandem with a manager
  • Interact with guests as they leave the restaurant in order to ensure positive dining experience

Job Criteria

Experience

No experience required


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