
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.15 - $16.40
Work Schedule
Flexible
Benefits
Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Job Description
Red Robin Gourmet Burgers and Brews is a well-established, high-volume full-service restaurant chain known for its casual and fun atmosphere paired with a uniquely quirky vibe. Founded with a mission to deliver burgers that go beyond ordinary expectations, Red Robin has built a reputation for quality, hospitality, and community. With many locations across the United States, Red Robin prides itself on providing an inclusive environment where customers and employees alike feel a sense of belonging. The company values diversity, offering a welcoming workplace that encourages growth and individuality alongside teamwork. Red Robin is committed to excellent customer service, a family-friendly environment, and fostering a culture of fun and generosity. The laid-back atmosphere is complemented by delicious food offerings, including its world-famous bottomless steak fries, making it a popular destination for guests craving a memorable dining experience.
The role of a Host at Red Robin is an essential frontline position that sets the tone for guests as soon as they arrive. As the first and often most lasting point of contact with customers, the Host plays a critical role in creating a great first impression by welcoming guests warmly, managing seating arrangements, and ensuring an efficient flow within the dining area. Hosts are responsible for escorting guests to their tables, taking reservations, and managing waitlists when necessary. This role requires a friendly demeanor, excellent customer service skills, and the ability to work collaboratively as part of the Front of House team to maintain a high standard of hospitality. At Red Robin, Hosts are more than just greeters; they are ambassadors of the brand’s upbeat personality and commitment to making every guest smile. The position offers flexible scheduling and opportunities for advancement within the company, making it an attractive option for individuals seeking part-time or full-time employment in a dynamic and supportive restaurant environment.
The compensation for the Host role ranges from $15.15 to $16.40 per hour, reflecting competitive pay designed to attract enthusiastic and energetic team members passionate about hospitality. Additionally, the role comes with a comprehensive range of benefits that enhance the overall employment experience. These include a 50% discount on Red Robin food for employees and a 25% discount for their family members, referral bonuses to reward those who bring new talent to the team, and participation in an employee stock purchase program following one year of service. For eligible employees aged 18 and over, health insurance coverage includes medical, vision, dental, accident, critical illness, and hospital indemnity plans. Furthermore, Red Robin offers a 401k retirement plan with a company match of up to 4% of pay for employees over 21 years old who meet service requirements. Paid time off is accrued based on hours worked, providing flexibility for personal time after meeting service thresholds. Red Robin’s ongoing application process means interested candidates can apply at any time, allowing for continual recruitment and growth opportunities. Candidates must be 17 years or older to apply for the Host position. Overall, joining Red Robin as a Host is an entry into a vibrant hospitality community where individuals can build rewarding careers while enjoying a fun, supportive work environment and attractive benefits.
The role of a Host at Red Robin is an essential frontline position that sets the tone for guests as soon as they arrive. As the first and often most lasting point of contact with customers, the Host plays a critical role in creating a great first impression by welcoming guests warmly, managing seating arrangements, and ensuring an efficient flow within the dining area. Hosts are responsible for escorting guests to their tables, taking reservations, and managing waitlists when necessary. This role requires a friendly demeanor, excellent customer service skills, and the ability to work collaboratively as part of the Front of House team to maintain a high standard of hospitality. At Red Robin, Hosts are more than just greeters; they are ambassadors of the brand’s upbeat personality and commitment to making every guest smile. The position offers flexible scheduling and opportunities for advancement within the company, making it an attractive option for individuals seeking part-time or full-time employment in a dynamic and supportive restaurant environment.
The compensation for the Host role ranges from $15.15 to $16.40 per hour, reflecting competitive pay designed to attract enthusiastic and energetic team members passionate about hospitality. Additionally, the role comes with a comprehensive range of benefits that enhance the overall employment experience. These include a 50% discount on Red Robin food for employees and a 25% discount for their family members, referral bonuses to reward those who bring new talent to the team, and participation in an employee stock purchase program following one year of service. For eligible employees aged 18 and over, health insurance coverage includes medical, vision, dental, accident, critical illness, and hospital indemnity plans. Furthermore, Red Robin offers a 401k retirement plan with a company match of up to 4% of pay for employees over 21 years old who meet service requirements. Paid time off is accrued based on hours worked, providing flexibility for personal time after meeting service thresholds. Red Robin’s ongoing application process means interested candidates can apply at any time, allowing for continual recruitment and growth opportunities. Candidates must be 17 years or older to apply for the Host position. Overall, joining Red Robin as a Host is an entry into a vibrant hospitality community where individuals can build rewarding careers while enjoying a fun, supportive work environment and attractive benefits.
Job Requirements
- Must be at least 17 years old
- Ability to greet and interact with guests in a friendly and professional manner
- Capability to manage multiple tasks simultaneously in a fast-paced environment
- Reliable attendance and punctuality
- Basic proficiency in handling reservations and wait lists
- Ability to stand for extended periods during shifts
- Willingness to work flexible hours including nights and weekends
Job Qualifications
- Experience in customer service or hospitality is an asset
- Ability to work flexible schedules including evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to work as part of a fast-paced team environment
- Basic computer skills for reservation and waitlist management
- Positive attitude with a passion for guest satisfaction
- Minimum age of 17 years
Job Duties
- Provide a great first impression by welcoming guests with a friendly demeanor
- Escort guests to tables ensuring comfortable seating arrangements
- Take reservations and manage wait lists during busy periods
- Assist in maintaining the cleanliness and organization of the front of house area
- Communicate effectively with other team members to optimize guest experience
- Ensure adherence to Red Robin’s hospitality standards and service protocols
- Address guest inquiries courteously and efficiently
Job Criteria
Experience
No experience required
Job Location
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