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Job Overview
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Roxy Hotel is a renowned establishment located in the heart of New York City, celebrated for its vibrant atmosphere and commitment to providing exceptional hospitality to every guest. Known for seamlessly blending classic charm with contemporary style, The Roxy Hotel offers a unique experience that combines luxury accommodations with a lively social scene. This boutique hotel caters to a diverse clientele including leisure travelers, business guests, and VIPs, who seek not only comfort but also personalized service and memorable experiences during their stay. The staff at The Roxy Hotel is dedicated to upholding the highest standards in guest services... Show More
Job Requirements
- Prior NYC hotel front desk experience
- Proven hospitality experience with guest services
- Ability to manage multiple projects simultaneously
- Excellent communication skills
- Strong problem-solving abilities
- High attention to detail
- Ability to prioritize tasks effectively
Job Qualifications
- Previous hotel operations experience
- Experience managing multiple projects
- Strong communication skills
- Ability to handle guest concerns successfully
- Experience in NYC hotel front desk operations
- Acute attention to detail
- High energy and hospitality-focused attitude
Job Duties
- Collaborate with reception team to enhance guest experiences
- Work with sales and food & beverage departments to coordinate VIP guest services
- Partner with security, housekeeping, and engineering to prepare guest rooms and address operational details
- Manage and improve ongoing guest service initiatives
- Handle guest concerns promptly and effectively
- Prioritize daily tasks to maintain an active presence in the lobby
- Oversee multiple projects related to guest experience enhancement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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