General Manager

Blank Street is a vibrant and growing food and beverage company dedicated to creating a memorable and elevated experience for every customer. Founded on the mission to become the defining food and beverage brand of our generation, Blank Street focuses on delivering high-quality products with meticulous attention to detail and outstanding customer service. With its expanding presence across multiple cities and a growing loyal customer base, the company prides itself on innovation, community connection, and a positive workplace culture. Blank Street's commitment to excellence and growth is supported by its passionate team that continuously strives to add a spark to ordinary moments, making coffee culture approachable, exciting, and uniquely impactful.

The role of General Manager at Blank Street is instrumental in driving the success and growth of individual store locations. General Managers are entrusted with full ownership of their store’s operations, leading the team to meet and exceed operational, financial, and quality goals. This leadership position involves managing all aspects of store performance including hiring and training staff, maintaining high standards of product quality and customer experience, and overseeing inventory control and vendor relations. General Managers act as both leaders and practitioners by spending a significant portion of their time working behind the bar, demonstrating a passion for coffee and customer service, and fostering a collaborative and motivating team environment.

As a General Manager, you will be responsible for recruiting and developing talent, ensuring the team is well-trained in specialty coffee preparation and customer service excellence, and maintaining compliance with company policies and labor laws. You will also play a key role in driving business growth through creative initiatives aimed at increasing sales and enhancing local brand loyalty by engaging with neighborhood businesses and customers. Operational excellence is a priority, and you will ensure your location meets all audit standards, drives peak throughput during busy periods, and continually improves through data-informed action.

This full-time position offers a competitive salary range of $70,000 - $75,000 annually, reflective of the candidate's experience and qualifications, as well as a comprehensive benefits package. The General Manager role at Blank Street is ideal for a hospitality professional with over four years of experience managing fast-paced single-unit operations who is passionate about coffee culture and creating exceptional customer experiences. The job requires availability for 45 hours per week including two peak weekend days. If you thrive in a fast-moving environment and aspire to lead a dynamic team in a company on the rise, Blank Street provides a unique opportunity to advance your career and make a meaningful impact in the specialty coffee industry.