General Manager

This job opportunity is with a thriving Philadelphia-based fast-casual restaurant brand that has been expanding its footprint across the mid-Atlantic and Northeast regions. The company is known for its commitment to bringing people together through wholesome, high-quality foods and has remained true to its core principles since its founding. The restaurant places a strong emphasis on its team culture, viewing its employees as the central force behind its success. These team members embody the company's key values of grit, pride, compassion, and focus, which collectively shape the unique brand identity. As the company embarks on a phase of significant growth, it seeks passionate, dedicated individuals who share these values and are committed to redefining the fast-casual dining experience. Employment type appears to be full-time with a competitive salary range of $68,000 to $74,000 annually.

The role offered is the position of General Manager at a location in Monmouth/Ocean County. The General Manager holds primary responsibility for overseeing the entire restaurant operation, ensuring that all policies, procedures, standards, training, and cultural guidelines are followed rigorously. The candidate must demonstrate integrity, honesty, and knowledge, consistently aiming to exceed the expectations of guests and team members while promoting the company's culture, values, and mission. The role requires the ability to lead by example, maintaining a professional and approachable demeanor at all times. The General Manager must be versatile, being able to perform all station functions in the restaurant and deliver training up to the General Manager level. They will recruit, onboard, and train all restaurant employees, supervise cash management practices, and enforce accountability measures.

Additionally, the General Manager is tasked with employee development through frequent training sessions and one-on-one meetings. They must coordinate regular management meetings, maintain the restaurant's upkeep through preventative maintenance plans, and ensure all food quality and guest experience standards are met with excellence. This includes managing the hg Engine, which comprises speed, accuracy, cleanliness, superior product quality, and hospitality.

Financial management is a core aspect of the role with the requirement to handle payroll accurately, oversee profit and loss results, and ensure effective communication of company-wide updates, policies, and career opportunities. The General Manager also actively coaches the Assistant General Manager and Service Managers to foster leadership within the team and support professional growth. This position demands strong leadership, operational expertise, and a passion for delivering outstanding customer service in a fast-paced environment where quality and team cohesion are paramount.