General Manager - 4111

Five Guys Operations LLC is a celebrated American fast casual restaurant chain renowned for its fresh, made-to-order burgers and hand-cut fries. Founded by the Murrell family, Five Guys has grown exponentially, characterized by its dedication to excellent food quality, customer satisfaction, and a supportive work environment. The company remains deeply rooted in its family business values, emphasizing integrity, team spirit, and authentic customer experiences. Currently, Five Guys is experiencing rapid expansion with plans to open over 1000 new locations across North America, underscoring a strong commitment to career growth opportunities for its employees. The company prides itself on fostering an inclusive environment that values diversity in all its forms and maintains an equal opportunity employment policy covering all persons regardless of race, religion, gender, or other protected status.

The role of General Manager at Five Guys is a crucial leadership position responsible for driving the restaurant's operational and financial success while maintaining the highest levels of customer service. This is a full-time position with a starting salary range of $60,000 to $65,000 annually and is also eligible for performance-based bonus rewards tied to food safety, financial outcomes, and customer experience metrics. General Managers at Five Guys oversee daily restaurant operations during real work hours without the pressure of drive-thru service, typically between 11:00 am and 10:00 pm. They are passionate leaders who set high standards, motivate and engage their teams to deliver exceptional service and delicious food in a welcoming and fun environment. They also benefit from an extensive package of customizable benefits—including medical, dental, vision, pet insurance, a 401(k) plan with company matching, and unique offerings such as Family Bonding Leave eligible immediately upon hire for up to 12 weeks.

As a General Manager, you will embody Five Guys' core convictions: remaining humble, exceeding expectations, always doing the right thing, and leading by example. You will be a key player in shaping the culture of the location, ensuring that every team member shares the passion for superior food and customer service. Your leadership skills will be critical in maintaining operational excellence, training and developing your team, and cultivating a positive work environment. The role demands an energetic, honest, and motivational individual who thrives on creating a great place to work and making each customer's day memorable. Working at Five Guys offers not only a competitive pay and bonus structure but also the chance to grow within a company that values employee contributions and embraces a personal approach to business. The company participates in eVerify and is committed to complying with all legal employment standards.