Front of House Manager

Topgolf Entertainment Group is a renowned global sports and entertainment community that combines technology, entertainment, and sports in a way that connects players of all skill levels in a unique and engaging environment. With locations across the United States and internationally, Topgolf has established itself as a leader in the entertainment venue industry, providing guests with an unmatched interactive experience that blends golf, music, food, and socializing in a vibrant atmosphere. As a company, Topgolf is committed to fostering an inclusive and respectful workplace where diversity is celebrated and all associates are supported in their professional growth and personal well-being.

Located in Vineyard, Utah, this opportunity is for an Assistant General Manager within the Venue Operations team, signaling a chance to be part of a dynamic entertainment venue known for its dedication to guest satisfaction and operational excellence. This role involves direct supervision of a team to deliver the best-in-class service daily, with an emphasis on coaching, developing staff, and driving team engagement. The Assistant General Manager will uphold Topgolf's core values, which include Fun, One Team, Excellence, Edgy Spirit, and Caring, embedding these principles into all aspects of service delivery and operational management.

The role requires a strong focus on business metrics to enhance performance and maximize profitability and revenue streams. An essential part of the job is ensuring that all guest areas are well-staffed, operate efficiently, and meet safety and service standards consistently. This includes delegating tasks effectively and performing various operational duties as directed by the general manager. The company anticipates candidates who bring energy, enthusiasm, excellent communication, time management, and organizational skills, alongside a genuine ability to work collaboratively in a team environment.

Candidates with at least five years of relevant industry experience, including recent management roles such as Assistant General Manager or General Manager in restaurant, hotel, or golf-based environments, will find this position aligns well with their expertise. The physical demands include the ability to work in varying weather conditions, stand and walk for extended periods, and maneuver stairs. Availability to work flexible shifts, including evenings, weekends, and holidays, is also required.

Topgolf offers competitive benefits including health, dental, vision insurance, a 401(k) team member match, access to a free mental well-being platform, and perks such as free play and discounted food. This position is ideal for someone passionate about operations leadership in an innovative, fast-paced entertainment setting, committed to maintaining high standards and exceptional guest experiences.