Front Desk Receptionist in Katy, Texas - 25-30 Hours

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Discounted services
Discount on retail products
Upbeat positive work environment

Job Description

The Dog Stop is a reputable dog care establishment dedicated to providing top-notch daycare, boarding, grooming, and retail services for dogs and their owners. Known for its customer-first approach, The Dog Stop creates an environment that caters to the needs and happiness of pets while also ensuring their owners receive exceptional service. The company prides itself on maintaining a fun, safe, and clean space where dogs can socialize and play, promoting their overall well-being. With a fast-paced and dynamic environment, The Dog Stop is committed to excellence and continuous growth in the booming pet care industry, attracting passionate individuals who love dogs and thrive in customer-facing roles.

We are currently seeking an enthusiastic Front Desk Receptionist to join our team. This role is pivotal to ensuring that every customer and their pets have a seamless and enjoyable experience from the moment they walk in. Ideal candidates will bring a positive attitude, an outgoing personality, and a dedication to providing unparalleled customer service. The position requires a multi-tasking professional who can handle various responsibilities efficiently in a busy environment, including greeting customers, managing check-ins and check-outs for daycare, boarding, and grooming services, handling retail sales and inventory tracking, and maintaining client databases.

This role not only demands excellent communication skills but also the ability to form strong customer relationships and represent the brand positively through social media content creation and management. Candidates do not necessarily need prior knowledge of the dog care industry, as training will be provided, but must be quick learners and highly organized. The position involves physical activity, including lots of walking and moving dogs to and from play areas, so stamina and comfort with animals are essential. Flexibility to work opening or closing shifts including weekends is required. This is an exciting opportunity for anyone seeking to be part of a supportive and upbeat work environment while contributing to the best dog care available.

Job Requirements

  • Must have a positive attitude
  • Outgoing personality
  • Dedication to providing excellent customer service
  • Ability to multi-task in a fast-paced environment
  • Love of dogs
  • Availability to work opening or closing shifts and weekends
  • Ability to walk and move throughout the workday
  • Capability to quickly learn dog care services and product knowledge

Job Qualifications

  • Two years experience in retail and customer service
  • Excellent communication skills
  • Basic computer skills
  • Three professional references
  • Ability to create and manage social media content
  • Strong organizational and multitasking skills
  • Positive and outgoing personality

Job Duties

  • Greeting customers and their pets
  • Checking dogs in and out of daycare, boarding and grooming
  • Taking dogs back to the playrooms upon arrival and getting them out of play at pickup
  • Setting up boarding kennels as needed
  • Answering customer questions about products and services
  • Taking appointments and answering the phone
  • Retail sales and inventory tracking

Job Criteria

Experience

Mid Level (3-7 years)


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