Foodservice Supervisor

Metz Culinary Management is a leading onsite dining services company committed to providing exceptional food and service experiences across various industries including healthcare, education, and business dining. With a reputation as a family-driven company, Metz focuses on delivering restaurant-inspired hospitality to every guest. Founded on values that promote personal growth, enrichment, and career success for its team members, Metz Culinary Management supports a collaborative environment where over 7,000 employees share a passion for quality and excellence in food service.

The company is currently hiring for the position of Patient Service Supervisor at Mary & Elizabeth Hospital, a healthcare facility located at 1850 Bluegrass Avenue, Louisville, KY. This role is hourly with a pay rate ranging from $18.00 to $19.00 per hour based on previous experience, and requires the ability to work alternating weekends. The shift hours are either 10:30 AM to 7:00 PM or 11:00 AM to 7:30 PM.

This position offers an exciting opportunity for an experienced Food Service Supervisor who is passionate about food service and customer experience within a busy healthcare setting. The Food Service Supervisor will hold a critical leadership role, overseeing the Server Team and managing the patient dining experience. The successful candidate will leverage their background in cafe management, retail sales, kitchen operations, and guest services to uphold high standards of food quality, service, and customer engagement.

A key component of this role involves maintaining strong communication and collaborative relationships not only within the team but also with residents, patients, and the broader community served by the hospital. The Supervisor will address complaints, suggestions, and public relations matters with urgency and professionalism to ensure a positive dining environment.

Compliance with food safety and sanitation standards is paramount, with the Supervisor responsible for creating and maintaining a safe and sanitary working environment. This includes ongoing employee training and development to ensure all staff members meet consistent service quality standards.

The role requires seasoned leadership capabilities, including employee scheduling, disciplinary actions, and recognition programs tailored to inspire and motivate team members. Budget management and detailed record-keeping are also integral duties, ensuring operational efficiency and effectiveness.

Proficiency in Microsoft Office and strong written and verbal communication skills are essential for preparing event summaries, reports, and correspondence that support operational goals and client communications. The Supervisor will collaborate closely with the General Manager to manage client contracts and interdepartmental coordination.

Metz Culinary Management prides itself on its core values and strategic focus, emphasizing personal growth and career advancement within an inclusive, family-driven culture. As one of the fastest-growing companies in the onsite dining industry, Metz offers a rewarding career path for dedicated individuals seeking to excel in food service leadership roles. Joining Metz Culinary Management means becoming part of a team committed to excellence in quality and service, delivering outstanding dining experiences to healthcare patients and residents while fostering a supportive working environment for all employees.