Food Service Lead

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Dental Insurance
Vision Insurance
Disability insurance

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, committed to delivering exceptional service while fostering a culture of inclusion and respect. The company serves millions of people daily across various sectors, including education, healthcare, business, and sports venues. Aramark values diversity and equality, ensuring every team member, partner, and community receives fair treatment, free from discrimination based on race, age, gender, disability, or military status. With opportunities spanning from entry-level to managerial positions, and the flexibility of full-time or part-time roles, Aramark supports career growth in a dynamic, team-oriented environment.

The Food Service Lead at Aramark holds a pivotal management role designed to develop and implement dining solutions that align with customer preferences and organizational standards. This position carries the significant responsibility of overseeing dining operations where customers select prepared foods from a menu, ensuring that both service quality and operational efficiency meet or exceed expectations. The Food Service Lead actively engages with team members using Aramark's coaching methodology to empower and support their development. They recognize and reward employee dedication, fostering a motivated workforce capable of achieving individual and team goals aligned with company and client objectives.

Daily, the Food Service Lead orchestrates team meetings to maintain clear communication and address operational updates. They uphold stringent safety and sanitation standards, ensuring a protected and health-conscious environment for clients, customers, and employees alike. The leadership extends to financial performance management by interpreting client needs and reporting on income and expenses, striving to meet financial targets set by clients and the organization.

By emphasizing operational excellence, the Food Service Lead implements and supervises initiatives focused on food quality and labor management, guaranteeing well-trained staff and consistent adherence to quality protocols. The role demands managing production processes and maintaining compliance with industry standards. Physical demands include occasional lifting of up to 50 pounds and standing for extended periods, underscoring the active nature of the role.

This position is ideal for candidates with at least one year of experience in a management role within food service, preferably holding a bachelor's degree or equivalent experience. Strong interpersonal skills and the ability to build effective customer and client relationships are crucial for success. The Food Service Lead position at Aramark offers an enriching opportunity to lead a dedicated team in delivering exceptional dining experiences while contributing to a respectful and inclusive workplace environment, supported by a comprehensive benefits package.

Job Requirements

  • At least 1 year of experience
  • at least 1 year of experience in a management role
  • ability to maintain effective client and customer rapport
  • ability to demonstrate excellent customer service using Aramark's standard service model
  • ability to maintain effective working relationships with other departments
  • occasional lifting, carrying, pushing, and pulling up to 50 lb
  • must be able to stand for extended periods of time

Job Qualifications

  • At least 1 year of experience in a management role
  • bachelor's degree or equivalent experience preferred
  • strong interpersonal skills
  • ability to maintain effective client and customer rapport
  • excellent customer service following Aramark's standard service model
  • ability to collaborate with other departments for unified service experience
  • physical capability for occasional lifting up to 50 lb and extended standing

Job Duties

  • Leverage Aramark's coaching methodology to actively engage and empower team members
  • show appreciation and incentivize hard work and dedication
  • ensure individual and team achievements align with objectives and client expectations
  • organize and facilitate daily team meetings
  • maintain safety and sanitation standards
  • determine client needs and communicate operational progress related to financial performance
  • manage income and expense reports development and sustainability
  • achieve financial objectives set by clients and company
  • implement and oversee food and labor management initiatives
  • ensure all team members are well-trained
  • manage production processes and maintain quality and compliance standards
  • uphold a safe and health-conscious environment for clients, customers, and employees

Job Criteria

Experience

Mid Level (3-7 years)


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