Food Service - Food Service Cook

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Benefits

Employee assistance program
Get Paid Early
Tuition Discount through Partnership College
Parental leave
meal plan
Employee Discounts

Job Description

SSA Group partners with zoos, aquariums, museums, and cultural attractions across the United States to integrate dining, retail, admissions, and other services. With 50 years of experience in the industry, SSA Group has developed a strong reputation for enhancing revenue opportunities for its partners. Its operations focus on sustainability, inclusivity, and innovation. The company balances traditional best practices with a customized approach tailored to the needs of each partner, reflecting its family-oriented values and dedication. SSA Group emphasizes creating memorable guest experiences while supporting the missions of its partners and contributing positively to the communities they serve.

The Food... Show More

Job Requirements

  • physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary
  • ability to work varied hours/days including nights, weekends and holidays as needed
  • strong interpersonal and communication skills
  • exceptional problem solving and decision making skills
  • ability to remain flexible in a fast-paced environment
  • team player with a personable and professional attitude
  • willingness to follow safety and hygiene protocols
  • commitment to supporting a safe work environment

Job Qualifications

  • food handling license preferred
  • 1-2 years food preparation experience
  • strong interpersonal and communication skills
  • exceptional problem solving and decision making abilities
  • ability to remain flexible in a fast-paced environment
  • team player with a personable, professional, upbeat and energetic approach
  • ability to take initiative
  • knowledge of menu items, prices and specials
  • understanding and adherence to food safety and hygiene standards

Job Duties

  • perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
  • support restaurant prep (BOH and line) for daily operation
  • ensure proper food quantities are set for daily and ongoing service
  • participate in safety logs including food temperatures, rotation and waste as necessary
  • ensure safe food handling is maintained
  • ensure proper uniform, hygiene, hand-washing and glove use with self
  • maintain a SSAfe work environment by abiding to all SSAFETY rules
  • follow through daily prep and items lists, as assigned
  • actively help to support operation in assigned role, supporting holes as necessary
  • actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure any potential complaints are mitigated against further occurrence
  • communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
  • remain knowledgeable of all menu items, prices and specials for sharing with guests
  • assist with dishwashing as necessary
  • perform other tasks as deemed necessary
  • maintain a clean, safe and organized work environment
  • uphold and demonstrate a complete understanding of company policies and procedures

Job Location

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